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16.3%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
12.5%
24
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
We’re seeing elevated error rates for the FedEx Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Elevated errors on FedEx rating and label purchase
FedEx's IT teams are actively working on the issue and continuing to investigate the root cause. At this time, we do not have any additional updates or an estimated timeline for resolution.
As soon as I receive any new information, I will share it with you right away.
investigating
We are currently seeing intermittent errors on FedEx rate quotes and FedEx label purchases due to a rate limit applied at the carrier's API. Affected requests return an error and can be retried. Other carriers are unaffected.
We are engaged directly with FedEx to restore normal service and will post an update as soon as we have more information.
Elevated error rate on Royal Mail intersoft Transaction API
We are currently observing an elevated error rate from the Royal Mail Intersoft Transaction API, which is causing intermittent failures in label generation.
Our engineering team is actively investigating and working with Royal Mail to identify the cause. We will provide another update as soon as we have more information.
We’re seeing elevated error rates for the FedEX Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
We are experiencing an elevated error rate with Canada Post Shipment API, which is impacting the Rating service. We have contacted the carrier and are actively monitoring the situation. We will provide further updates as they become available.
Colissimo confirmed that they started seeing recovery monitoring the situation for a while
investigating
We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Legacy Incident Archive
76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Observing Interruption in Receiving USPS Tracking Events
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Degraded performance on Australia Post Tracking
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments.
During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post.
The carrier is actively investigating and working on a...
Intermittent USPS API Outage on multiple API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded.
We are actively monitoring the issue and will keep you posted with any further updates.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating.
We are closely monitoring the situation and will provide updates as soon as more information becomes available.
March 2026
USPS Tracking disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an interruption in USPS tracking events, which appears to be due to a carrier-side issue. USPS is actively investigating the problem.
We have reached out to them for an ETA and are closely monitoring the situation. We will keep you informed as soon as we have further updates.
Delay in USPS Tracking Updates
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.
FedEx's API outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.
USPS Tracking disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
Elevated error rate on Canada Post Tracking API
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
monitoring
We are currently investigating this issue.
investigating
We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation
Observing Interruption in Receiving USPS Tracking Events
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation.
Degraded API Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.
