New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Phrase Outage History

Uptime record, past incidents, and downtime history for Phrase.

Checking current status...
63.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 77.8% 9 2
June 2026 43.3% 30 17
May 2026 61.3% 31 12
April 2026 90.5% 21 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Degraded performance of TMS Project Management Component
minor

Started: Jul 8, 12:57 PM

monitoring
The issue has been identified, a fix was implemented and we are monitoring the situation.
Jul 8, 1:08 PM
investigating
We are getting reports from users about jobs disappearing from projects and we are currently investigating the issue.
Jul 8, 12:57 PM
Performance Disruption of Phrase TMS CAT Web Editor on July 7, 2026
major

Started: Jul 7, 8:34 AM

monitoring
The issue has been identified, a fix was implemented and we are monitoring the situation.
Jul 7, 8:59 AM
investigating
We are currently investigating issues with CAT Web Editor.
Jul 7, 8:34 AM
June 2026
TEST - Please ignore
major

Started: Jun 29, 7:30 AM

identified
Hi everyone, this is a test. Please ignore, thank you!
Jun 29, 8:05 AM
investigating
Hi everyone, this is a test. Please ignore, thank you!
Jun 29, 7:30 AM
TEST - Please ignore
major

Started: Jun 26, 3:43 PM

investigating
Hi everyone, this is a test. Please ignore. Thank you!
Jun 26, 4:19 PM
investigating
Hi everyone, this is a test. Please ignore. Thank you!
Jun 26, 3:43 PM
Test - Please ignore
major

Started: Jun 26, 7:31 AM

investigating
Hello everyone, this is a test. Please ignore, thank you!
Jun 26, 7:31 AM
TEST - Please ignore
major

Started: Jun 26, 7:00 AM

investigating
Hi everyone, this is a test. Please ignore, thank you!
Jun 26, 7:00 AM
TEST - Please ignore
major

Started: Jun 23, 12:53 PM

investigating
Hello everyone, this is a test, kindly ignore.
Jun 23, 12:53 PM
TEST - Please ignore
major

Started: Jun 22, 2:16 PM

investigating
This incident has been resolved.
Jun 22, 2:21 PM
investigating
This is a test, please ignore.
Jun 22, 2:16 PM
Degraded Performance of Phrase Strings (EU) on June 22, 2026 from 12
minor

Started: Jun 22, 11:20 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 22, 12:50 PM
identified
The issue has been identified and a fix is being implemented.
Jun 22, 12:40 PM
investigating
We are continuing to investigate this issue.
Jun 22, 11:57 AM
investigating
We are currently investigating an issue affecting Branches functionality in Phrase Strings for customers on our EU data center. Operations on branches may be failing or returning unexpected results. Our engineering team is actively looking into the root cause and will provide further updates as soon as more information is available.
Jun 22, 11:20 AM
TEST - Please ignore
major

Started: Jun 22, 9:39 AM

investigating
Hello everyone, this is a test so kindly ignore.
Jun 22, 9:39 AM
TEST - Please ignore
major

Started: Jun 22, 8:27 AM

investigating
Hello everyone, this is a test. Please kindly ignore this.
Jun 22, 8:27 AM
TEST - Please ignore
major

Started: Jun 19, 5:37 PM

investigating
Hello everyone, this is a another test. Please kindly ignore this,
Jun 19, 5:37 PM
TEST - Please ignore
major

Started: Jun 19, 4:07 PM

investigating
Test: Our team is still investigating this test incident.
Jun 19, 4:41 PM
investigating
Hello everyone, this is a test. Kindly ignore this, thank you.
Jun 19, 4:07 PM
TEST - Please ignore
major

Started: Jun 19, 2:53 PM

investigating
Hello, this is a test. Kindly ignore this.
Jun 19, 2:53 PM
TEST - Please ignore
major

Started: Jun 19, 12:31 PM

investigating
Hello everyone, this is a test so kindly ignore this notification.
Jun 19, 12:31 PM
Performance Disruption of Phrase TMS (EU)
critical

Started: Jun 3, 3:01 PM

investigating
We are currently investigating this issue.
Jun 3, 3:01 PM
May 2026
Degraded Performance of Phrase TMS (EU) on May 27, 2026 starting at 8:33 PM CEST
minor

Started: May 27, 8:19 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 27, 11:51 PM
investigating
We are continuing to investigate this issue.
May 27, 9:30 PM
investigating
We are currently investigating delays in some tasks like job creation, QA and analysis.
May 27, 8:19 PM
Degraded Performance of Phrase Analytics (TMS) and Phrase Data since May 4, 2026
minor

Started: May 21, 9:42 AM

monitoring
We have identified and fixed the root cause. Analytics data should be flowing again for most projects starting today (22 May). We are working on re-ingesting the missing data for the period of 4–21 May, and will share progress updates until that's complete.
May 22, 11:08 AM
investigating
We are continuing to investigate this issue.
May 21, 1:10 PM
investigating
We are investigating an issue affecting Phrase Analytics (TMS) and Phrase Data since May 4, 2026. Customers may see missing or incorrect analytics metrics for some jobs. Specifically: Processed words may be missing for jobs with Chinese, Japanese, or Korean (CJK) as the source language. Characters, completed words, confirmed words, and locked words may be missing for jobs across all language combinations. We are continuing to investigate and will share further updates as soon as possible.
May 21, 9:42 AM