Performance Disruption of Phrase TMS (EU) starting on October 15, 2026 11:41 CEST
View the provider incident record →Current answer
Phrase experienced a critical incident: Performance Disruption of Phrase TMS (EU) starting on October 15, 2026 11:41 CEST. ServiceAlert observed recovery on Oct 15, 2026.
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Incident Lifecycle
Affected Components
Analytics
API
CAT web editor
Connectors
File processing
Machine translation
Project management
Term base
Translation memory
Incident Timeline
Monitoring
Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.
Oct 15, 2026 at 9:58 AM UTC
Investigating
We are currently investigating an issue affecting Phrase TMS services in the EU region, including the CAT editor, API, project management, translation memory, and related components. Users may experience errors or be unable to access these services at this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.
Oct 15, 2026 at 9:44 AM UTC
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