Degraded performance of TMS Project Management Component (EU and US DC)
View the provider incident record →Current answer
Phrase experienced a critical incident: Degraded performance of TMS Project Management Component (EU and US DC). ServiceAlert observed recovery on Aug 31, 2026.
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Incident Lifecycle
Affected Components
Project management
Project management
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 4:02 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 31, 2026 at 1:46 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 1:22 PM UTC
Investigating
Users are currently unable to open existing jobs and to create new ones within their Phrase TMS projects. We are investigating the issue.
Aug 31, 2026 at 1:11 PM UTC
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