Degraded Performance of Identity management - IDM (EU and US) between 9:02 AM CEST and 11:27 AM CEST on September 23, 2026
View the provider incident record →Current answer
Phrase experienced a minor incident: Degraded Performance of Identity management - IDM (EU and US) between 9:02 AM CEST and 11:27 AM CEST on September 23, 2026. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Identity management - IDM (EU)
Identity management - IDM (US)
Incident Timeline
Monitoring
The fix has been implemented, and we are monitoring the results. Phrase TMS can now be accessed with no further issues.
Sep 23, 2026 at 9:28 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 23, 2026 at 8:58 AM UTC
Investigating
Some users might be experiencing issues with accessing Phrase TMS.
Sep 23, 2026 at 8:48 AM UTC
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