Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST
View the provider incident record →Current answer
Phrase experienced a major incident: Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Project management
Incident Timeline
Monitoring
A fix has been deployed and we are monitoring the results. Customers might need to clear browser cache and close all opened tabs with TMS if still experiencing problems.
Sep 1, 2026 at 3:34 PM UTC
Investigating
We have identified the root cause of the issue. Our team is actively implementing a fix. We will provide further updates as we make progress.
Sep 1, 2026 at 3:00 PM UTC
Investigating
We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.
Sep 1, 2026 at 2:18 PM UTC
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