Daily provider-status observations and published incident history for Palo Alto Networks.
Regional incident
Palo Alto Networks has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
investigating
We are monitoring the system and we will provide another update by 12pm PDT with further details.
Customer Impact: Customer will experience service degradation
Workaround: "N/A"
Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational
Creation of new firewall instances has been restored in the West Europe and South Central US regions. Customers can now deploy new Cloud NGFW resources as normal.
We are continuing to work with Azure and monitor capacity to resolve remaining impacts affecting autoscaling, migrations, and software updates.
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are impacted by a capacity issue within Azure data centers affecting Cloud NGFW in the West Europe and South Central US regions. Customers may experience failures during autoscaling, panorama migrations, migrations to premium instances, software updates or the deployment of new resources.
Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: Maintain your current traffic baselines where possible to avoid triggering sudden autoscaling needs.
- Defer New Deployments: Hold off on launching new resources until full capacity is restored.
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 23th, 8:00UTC
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 20th, 8:00UTC
monitoring
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 16th, 8:00UTC
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 15th, 8:00UTC
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 13th, 8:00UTC
monitoring
We are continuing to monitor for any further issues.
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
monitoring
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Legacy Incident Archive
34 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastru...
investigating
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infra...
Prisma Cloud Incident [APP.JP] - Major outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Enterprise DLP - No Incident generation in US region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
identified
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
