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0%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
0%
31
31
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
November 2026
Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PST
We are doing an emergency maintenance on https://app.prismacloud.io/ , some of the services might see degraded performance
Maintenance Window : 3:00AM-4:00AM , PST
Prisma Cloud: Alert Manual and Automated Remediation is unavailable
WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details.
Customer Impact: Frequent disconnection and Delay in Sample processing
Workaround: N/A
[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
The issue has been identified and a fix is being implemented.
investigating
As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
investigating
GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
investigating
GCP is still continuing investigating the issue. There is no ETA yet.
investigating
This is due to an outage from GCP.
investigating
WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details.
Customer Impact: Delay in sample processing and client disconnection errors
Workaround: N/A
AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in US
We are currently investigating this issue with URL Filtering Detection Service, that affects detection features offered by AI Runtime Security API.
Customer Impact: Scan requests are still being processed and return successful responses, and all other detections work as normal. But URL content in prompts and responses may not be categorized or blocked while this lasts. Other regions are not affected.
We'll post another update within 60 minutes, or sooner once service is restored.
WildFire Singapore CloudWildFire UK CloudWildFire Germany CloudWildFire India CloudWildFire Switzerland CloudWildFire Indonesia CloudWildFire Taiwan CloudWildFire France CloudWildFire Qatar CloudWildFire South Korea CloudWildFire Israel CloudWildFire Saudi Arabia CloudWildfire Spain CloudWildFire EU Regulated Cloud
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Singapore/UK/Israel/Spain Clouds are operational
identified
The issue has been identified and a fix is being implemented.
investigating
WildFire is currently experiencing an issue in UK/Taiwan/South Korea/Switzerland/Spain/Singapore/Saudi Arabia/Qatar/Israel/Indonesia/India/Germany/France/EU Regulated Cloud. We are actively working on this issue and will provide another update by <time stamp hh:mm UTC> with further details.
Customer Impact: Connection/Submission denial.
Workaround: N/A
APAC - TaiwanEMEA - NetherlandsAmericas - US WestAmericas - US Central
investigating
We are currently investigate the issue.
Legacy Incident Archive
34 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastru...
investigating
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infra...
Prisma Cloud Incident [APP.JP] - Major outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Enterprise DLP - No Incident generation in US region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
identified
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
