Current answer
Palo Alto Networks experienced a minor incident: WildFire Issue. ServiceAlert observed recovery on Oct 20, 2026.
Official Palo Alto Networks status page Current Palo Alto Networks status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Palo Alto Networks for future changes.
Incident Lifecycle
Affected Components
WildFire UK Cloud
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Oct 20, 2026 at 4:06 PM UTC
Investigating
As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
Oct 20, 2026 at 3:24 PM UTC
Investigating
GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
Oct 20, 2026 at 1:08 PM UTC
Investigating
GCP is still continuing investigating the issue. There is no ETA yet.
Oct 20, 2026 at 9:46 AM UTC
Investigating
This is due to an outage from GCP.
Oct 20, 2026 at 7:37 AM UTC
Investigating
WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details.
Customer Impact: Delay in sample processing and client disconnection errors
Workaround: N/A
Customer Impact: Delay in sample processing and client disconnection errors
Workaround: N/A
Oct 20, 2026 at 6:52 AM UTC
Was your business affected by this Palo Alto Networks outage?
Follow Palo Alto Networks and route available status alerts to email or a team channel.