Prisma Cloud: Alert Manual and Automated Remediation is unavailable
View the provider incident record →Current answer
Palo Alto Networks experienced a minor incident: Prisma Cloud: Alert Manual and Automated Remediation is unavailable. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
China - app.prismacloud.cn
Asia Pacific - Singapore - app.sg.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
Nov 13, 2026 at 9:01 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 13, 2026 at 7:43 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 13, 2026 at 5:42 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 12, 2026 at 8:56 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 12, 2026 at 7:44 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 12, 2026 at 6:30 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 12, 2026 at 5:22 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 12, 2026 at 3:54 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 11:14 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 10:00 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 9:05 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 7:40 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 5:03 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 3:55 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 2:45 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 1:45 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 11, 2026 at 12:45 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 11:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 10:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 9:52 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 8:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 7:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 6:46 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 5:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 4:55 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 3:43 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 1:05 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 10:07 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 4:55 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 1:09 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 10, 2026 at 12:15 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 11:16 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 10:22 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 9:15 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 8:18 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 7:15 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 6:15 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 5:18 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 4:18 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 9, 2026 at 3:04 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Nov 9, 2026 at 11:59 AM UTC
Investigating
We are currently investigating this issue.
Nov 9, 2026 at 11:45 AM UTC
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