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PrismaCloud: APP3: Stale data in asset inventory

Minor Impact Resolved Duration: 1d 22h 57m September 29, 2026
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Current answer

Palo Alto Networks experienced a minor incident: PrismaCloud: APP3: Stale data in asset inventory. ServiceAlert observed recovery on Oct 1, 2026.

Official Palo Alto Networks status page Current Palo Alto Networks status ServiceAlert observed status change:

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Incident Lifecycle

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Affected Components
Americas - US - app3.prismacloud.io

Incident Timeline

Identified
We are continuing to work on a fix for this issue.
Oct 1, 2026 at 2:37 AM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 1, 2026 at 1:40 AM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 1, 2026 at 12:14 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 10:41 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 9:29 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 8:11 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 6:42 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 5:33 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 4:16 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 2:00 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 9:44 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 7:50 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 2:01 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 30, 2026 at 12:59 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 11:55 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 10:35 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 9:43 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 8:47 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 7:40 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 6:28 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 5:29 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 3:35 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 1:55 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 29, 2026 at 9:36 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 29, 2026 at 6:32 AM UTC
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