New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Palo Alto Networks Outage History

Uptime record, past incidents, and downtime history for Palo Alto Networks.

Checking current status...
0% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 12 12
April 2026 0% 30 30
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Prisma Cloud [App3] - Intermittent login failures
minor

Started: May 12, 6:53 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 12, 7:09 PM
investigating
We are currently investigating this issue.
May 12, 6:53 PM
Prisma Cloud [App3] - Intermittent login failures
major

Started: May 8, 8:51 PM

monitoring
We are continuing to monitor for any further issues.
May 8, 9:22 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 9:21 PM
identified
The issue has been identified and a fix is being implemented.
May 8, 9:08 PM
investigating
We are continuing to investigate this issue.
May 8, 8:53 PM
investigating
We are currently investigating this issue.
May 8, 8:51 PM
Prisma Cloud [APP3]: Intermittent login issues
minor

Started: May 8, 8:51 PM

investigating
We are currently investigating this issue.
May 8, 8:51 PM
AWS us-east-1 outage impacting Cloud NGFW Services
minor

Started: May 8, 4:08 AM

investigating
AWS continues to experience the Operational issues with EC2 & EBS Volumes. You can also monitor the underlying platform status via the AWS Health Status https://health.aws.amazon.com/health/status.
May 8, 10:10 AM
investigating
we have identified an issue with AWS affecting the Cloud NGFW which is due to AWS Operational issue - Amazon Elastic Compute Cloud (N. Virginia) Availability Zone (use1-az4) in the US-EAST-1 Region CSP Health Status: https://health.aws.amazon.com/health/status AWS team are actively working to restore temperatures to normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, though progress is slower than originally anticipated. Since our last update we have made inc...
May 8, 4:08 AM
Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
minor

Started: May 6, 5:31 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 6, 9:52 PM
identified
We are continuing to work on a fix for this issue.
May 6, 8:56 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 6:10 PM
investigating
We are currently investigating this issue.
May 6, 5:31 PM
April 2026
AWS AP-NORTHEAST-1 outage impacting Cloud NGFW Services.
minor

Started: Apr 30, 10:35 AM

monitoring
AWS has resolved the EC2 Availability. We are monitoring for continued stability.
Apr 30, 11:29 AM
investigating
We have identified an issue with AWS affecting the Cloud NGFW AP-NORTHEAST-1 region. Customers may experience failures to deploy new resources.or delays in rule synchronization. Current Status: AWS is experiencing increased error rates and launch delays/errors for EC2 instances in AP-NORTHEAST-1 in the Tokyo region. This is primarily impacting instances EC2 launches resulting in launch failures. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is p...
Apr 30, 10:35 AM
Azure France Central outage impacting Cloud NGFW Services.
minor

Started: Apr 27, 12:02 PM

monitoring
Azure has repoted that the affected services have largely recovered; however, some dependent services are still completing recovery and may experience intermittent issues while teams continue monitoring service stability. Our teams are monitoring the affected resources to validate the restoration of functionality. The next update will be provided within 60 minutes, or sooner if there are significant developments. https://app.azure.com/h/GHHC-K4Z/97cdb5
Apr 27, 3:48 PM
identified
Azure Reported Service Disruption Affecting Multiple Azure Services in the France Central Region Including Service Bus, Storage, Azure Cosmos DB experiencing an interruption when customers encountered VM restarts, temporary unavailability, and intermittent access issues due to an underlying datacenter event.
Apr 27, 2:38 PM
identified
Azure is currently experiencing a degradation in the availability of the Azure Cosmos DB & Storage services in the France Central region. https://app.azure.com/h/GHHC-K4Z/97cdb5
Apr 27, 12:31 PM
investigating
We have identified an issue with Azure affecting the Cloud NGFW France Central region for Storage & Cosmos DB issue which is impacting CNGFW Services. Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry. Current Status : Azure notified higher than expected latency, timeouts or HTTP 500 errors when accessing data stored on Storage & CosmoDB accounts hosted in this region. We are actively investigating and mitigation acti...
Apr 27, 12:02 PM
AWS EU-WEST-3 outage impacting Cloud NGFW Services.
minor

Started: Apr 27, 11:50 AM

monitoring
AWS has resolved the Lambda, EC2 Availability & Dynamo DB errors. We are monitoring for continued stability.
Apr 27, 12:30 PM
investigating
We have identified an issue with AWS affecting the Cloud NGFW EU-WEST-3 region. Customers may experience failures to deploy new resources or delays in rule synchronization Current Status: AWS is currently experiencing DynamoDB API error rate & EC2 Availability Issue Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AW...
Apr 27, 11:50 AM
[Azure] [EastUS] outage impacting Cloud NGFW Services
minor

Started: Apr 24, 6:54 PM

investigating
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastru...
Apr 24, 11:05 PM
investigating
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infra...
Apr 24, 6:54 PM
Prisma Cloud Incident [APP.JP] - Major outage
critical

Started: Apr 17, 8:38 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 9:58 PM
identified
The issue has been identified and a fix is being implemented.
Apr 17, 9:34 PM
investigating
We are continuing to investigate this issue.
Apr 17, 8:39 PM
investigating
We are currently investigating this issue.
Apr 17, 8:38 PM
Enterprise DLP - No Incident generation in US region
minor

Started: Apr 16, 10:14 PM

monitoring
We are continuing to monitor for any further issues.
Apr 16, 11:59 PM
monitoring
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
Apr 16, 11:11 PM
identified
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
Apr 16, 10:14 PM
Prisma Cloud Incident [APP.CA] - Alerts unavailable
major

Started: Apr 8, 4:36 PM

identified
The issue has been identified and a fix is being implemented.
Apr 8, 5:48 PM
investigating
We are continuing to investigate this issue.
Apr 8, 4:41 PM
investigating
We are currently investigating this issue.
Apr 8, 4:36 PM
March 2026
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
minor

Started: Mar 2, 10:49 PM

monitoring
We are continuing to monitor for any further issues.
Apr 2, 6:05 PM
monitoring
We are continuing to monitor for any further issues.
Mar 3, 7:06 PM
monitoring
We are continuing to monitor for any further issues.
Mar 3, 3:10 AM
monitoring
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status P...
Mar 2, 10:49 PM