Palo Alto Networks Outage History
Uptime record, past incidents, and downtime history for Palo Alto Networks.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 0% | 15 | 15 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 15 | 15 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
WildFire Issue
Started: Aug 11, 11:06 AM
investigating
WildFire is currently experiencing an issue in the regional Clouds. We are actively working on this issue and will provide another update by with 1:00 PM UTC for frther details.
Customer Impact: Service degradation.
Workaround: NA
Aug 11, 11:06 AM
PrismaCloud APP3: Delayed asset inventory data
Started: Aug 7, 6:55 AM
Americas - US - app3.prismacloud.io
monitoring
We are continuing to monitor for any further issues.
Aug 14, 5:43 PM
monitoring
We are continuing to monitor for any further issues.
Aug 13, 8:56 PM
monitoring
We are continuing to monitor for any further issues.
Aug 12, 3:30 PM
monitoring
We are continuing to monitor for any further issues.
Aug 11, 11:46 PM
monitoring
We are continuing to monitor for any further issues.
Aug 11, 10:37 AM
monitoring
We are continuing to monitor for any further issues.
Aug 10, 6:15 PM
monitoring
We are continuing to monitor for any further issues.
Aug 10, 6:10 AM
monitoring
We are continuing to monitor for any further issues.
Aug 9, 1:16 PM
monitoring
We are continuing to monitor for any further issues.
Aug 8, 7:23 AM
monitoring
We are continuing to monitor for any further issues.
Aug 7, 5:19 PM
monitoring
We are continuing to monitor for any further issues.
Aug 7, 10:48 AM
monitoring
We are continuing to monitor for any further issues.
Aug 7, 7:09 AM
monitoring
A fix has been implemented and we are monitoring the results.
Aug 7, 6:55 AM
Customer Service Portal will be going through an unplanned emergency change management.
Started: Aug 2, 12:29 AM
investigating
Customer Service Portal will be going through an unplanned emergency change management to address an issue which impacts the infrastructure.
Customers may face intermittent login issues and license activation failures from 8.2.26 12:00a to 8.2.26 at 3:30a UTC.
Aug 2, 12:29 AM
Panorama-Managed Azure CNGFW
Started: Aug 1, 12:25 AM
identified
Customers using Panorama to manage their Azure Cloud Native Next-Generation Firewall (CNGFW) environment may experience errors when creating or updating firewalls and services, or when utilizing logging services. We have identified the issue and are actively working on a fix. Our next update will be provided by 9:00 PM PT on August 1st, 2026
Aug 1, 12:25 AM
July 2026
Customer Support Portal and Licensing Services are currently down
Started: Jul 30, 5:16 PM
investigating
We are continuing to investigate this issue.
Jul 30, 5:29 PM
investigating
This issue has been resolved and the Customer Support Portal if fully operational.
Jul 30, 5:16 PM
investigating
Issue was identified as NAT pool exhaustion on the firewall due to heavy traffic from a single IP. This has been remediated and services are partially restored. Incident team continuing to monitor.
Jul 30, 4:43 AM
investigating
Incident management team is actively working the issue.
Jul 30, 3:35 AM
Enterprise DLP: Investigating Increase in Error Rates
Started: Jul 16, 11:06 AM
monitoring
We are seeing full recovery in all regions now. We will continue to monitor for a few hours before resolving the incident.
Jul 16, 1:57 PM
monitoring
We are still seeing some intermittent issues in multiple regions, but error rates have dropped significantly. We are working to alleviate these intermittent issues now.
Jul 16, 12:54 PM
monitoring
We have deployed a fix and are seeing functionality begin to return to normal in some regions. We will continue to monitor the situation.
Jul 16, 11:57 AM
investigating
We are continuing to investigate this issue.
Jul 16, 11:18 AM
investigating
We are currently investigating increased error rates and latency in multiple regions.
Jul 16, 11:06 AM
PrismaCloud: App3 - Delayed asset ingestion
Started: Jul 10, 5:58 AM
monitoring
We are continuing to monitor the system as it catches up on the lag.
Jul 10, 1:10 PM
monitoring
We are continuing to monitor the system as it catches up on the lag.
Jul 10, 1:09 PM
monitoring
We are still monitoring and waiting for the system to catch up.
Jul 10, 10:05 AM
monitoring
We have applied a fix and are currently monitoring the system.
Jul 10, 7:27 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 10, 7:24 AM
identified
The issue has been identified and a fix is being implemented.
Jul 10, 7:19 AM
investigating
We are currently investigating this issue.
Jul 10, 5:58 AM
Azure westeurope, southcentralus outage impacting Cloud NGFW Services.
Started: Jul 7, 6:06 PM
australiaeast
australiasoutheast
canadacentral
centralus
eastasia
eastus
eastus2
northeurope
uksouth
ukwest
westeurope
westus
westus2
westus3
brazilsouth
japaneast
northcentralus
southeastasia
canadaeast
centralindia
francecentral
germanywestcentral
israelcentral
italynorth
japanwest
koreacentral
mexicocentral
newzealandnorth
norwayeast
southafricanorth
southcentralus
southindia
spaincentral
swedencentral
switzerlandnorth
switzerlandwest
uaenorth
westcentralus
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Aug 3, 7:05 AM
monitoring
We are continuing to monitor for any further issues.
Jul 27, 7:02 PM
monitoring
We are impacted by a capacity issue within Azure data centers affecting Cloud NGFW in the West Europe and South Central US regions. Customers may experience failures during autoscaling, panorama migrations, migrations to premium instances, software updates or the deployment of new resources.
Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: ...
Jul 23, 8:00 PM
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 23th, 8:00UTC
Jul 22, 5:05 AM
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 20th, 8:00UTC
Jul 17, 12:10 PM
monitoring
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 16th, 8:00UTC
Jul 15, 3:12 PM
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 15th, 8:00UTC
Jul 12, 4:53 AM
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 13th, 8:00UTC
Jul 12, 4:53 AM
monitoring
We are continuing to monitor for any further issues.
Jul 12, 4:49 AM
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Jul 10, 9:16 AM
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Jul 8, 3:45 PM
monitoring
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon a...
Jul 7, 6:06 PM
June 2026
AWS EU-NORTH-1 (Stockholm) disruption impacting Cloud NGFW
Started: Jun 30, 9:30 PM
identified
We are aware of an ongoing AWS operational issue in the EU-NORTH-1 (Stockholm)
region affecting EC2 APIs and Elastic Load Balancing. This is impacting
provisioning and management operations for Cloud NGFW resources in EU-NORTH-1.
Existing Cloud NGFW instances and traffic processing are not affected — the
impact is limited to new instance launches and API-driven operations in this
region.
We are monitoring AWS's progress and will update as we learn more.
Jun 30, 9:30 PM
WildFire Issue
Started: Jun 29, 4:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 30, 1:25 AM
identified
The issue has been identified and a fix is being implemented.
Jun 30, 12:39 AM
investigating
We are continuing to investigate this issue.
Jun 29, 11:38 PM
investigating
We are continuing to investigate this issue.
Jun 29, 9:46 PM
investigating
We are continuing to investigate this issue.
Jun 29, 7:42 PM
investigating
We are continuing to investigate this issue.
Jun 29, 6:01 PM
investigating
WildFire is currently experiencing an issue in the Singapore Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details.
Customer Impact: Intermittent failures may occur during the file upload process and while querying verdicts.
Workaround: N/A
Jun 29, 4:15 PM
Prisma Cloud Compute [app-gov] Service Outage
Started: Jun 29, 12:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 2:38 PM
identified
The issue has been identified and a fix is being implemented.
Jun 29, 1:10 PM
investigating
We are currently investigating this issue.
Jun 29, 12:57 PM
Cloud NGFW Service Disruption
Started: Jun 25, 9:33 AM
identified
We have identified a service disruption affecting Cloud NGFW. Customers may experience degraded performance or connectivity.
Current Status: An issue within the Data Plane has triggered a degraded service interruption.
Our team has initiated a high-priority incident response to restore normal traffic flow as quickly as possible.
Ongoing Actions: We are currently working on the resolution.
Next Update: 11:30 UTC 25th Jun 2026
Jun 25, 9:33 AM
Issues with Cortex XDR/XSIAM – EU region
Started: Jun 16, 4:41 PM
investigating
We are currently experiencing issues with Cortex XDR/XSIAM – EU region.
We are actively working on this and will post continuous updates on the issue.
The current impact is that agents in EU region are having sporadic connectivity issues to Cortex XDR.
All agent side protection is still active as well as the UI connectivity
Jun 16, 4:41 PM
API Gateway is currently experiencing an issue.
Started: Jun 11, 12:57 AM
investigating
API Gateway is currently experiencing an issue . We are actively working on this issue and will provide another update by 3:00 AM UTC with further details.
Jun 11, 12:57 AM
Prisma Cloud Application Security - Degraded
Started: Jun 4, 10:26 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 5, 12:46 AM
investigating
We are currently investigating this issue.
Jun 4, 10:26 PM
May 2026
Service degradation in westus2 due to Azure cloud service issue
Started: May 29, 8:26 AM
identified
Latest update from Azure:
Recovered Azure services:
Service Bus, Storage, App Service (Web Apps), Azure Site Recovery, Virtual Machine, Virtual Machine scale set, Backup (MAB), Azure Cosmos DB, Azure Log Analytics, Application Insights, Azure Monitor, Azure Resource Manager, Data Explorer, Azure IoT Hub, Microsoft Defender for Cloud Apps, Azure Container Registry, Azure Kubernetes Service, Azure Policy, Azure NetApp Files, Azure Resource Graph, Azure Synapse, Azure Database for MySQL - Flexib...
May 29, 1:33 PM
identified
Latest update from Azure:
Mitigation efforts are underway to restore affected network components across dependent services, including Storage and Compute. Customers may begin to see signs of recovery as these actions progress
May 29, 9:46 AM
investigating
Azure is having service degradation impacting multiple services in the region westus2(https://azure.status.microsoft/en-us/status)
We are continuously monitoring the status.
May 29, 8:26 AM
Prisma Cloud Incident [APP] - Degraded
Started: May 21, 9:04 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 21, 10:01 PM
identified
The issue has been identified and a fix is being implemented.
May 21, 9:04 PM
investigating
We are currently investigating this issue.
May 21, 9:04 PM
Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.
Started: May 14, 6:11 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 14, 8:18 PM
identified
The issue has been identified and a fix is being implemented.
May 14, 6:17 PM
investigating
We are currently investigating this issue.
May 14, 6:11 PM
app4: Prisma cloud Page is not loading
Started: May 14, 5:33 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 14, 6:07 AM
identified
The issue has been identified and a fix is being implemented.
May 14, 6:00 AM
investigating
We are continuing to investigate this issue.
May 14, 5:53 AM
investigating
We are currently investigating this issue.
May 14, 5:33 AM
Prisma Cloud [App3] - Intermittent login failures
Started: May 8, 8:51 PM
monitoring
We are continuing to monitor for any further issues.
May 8, 9:22 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 9:21 PM
identified
The issue has been identified and a fix is being implemented.
May 8, 9:08 PM
investigating
We are continuing to investigate this issue.
May 8, 8:53 PM
investigating
We are currently investigating this issue.
May 8, 8:51 PM
Prisma Cloud [APP3]: Intermittent login issues
Started: May 8, 8:51 PM
investigating
We are currently investigating this issue.
May 8, 8:51 PM
AWS us-east-1 outage impacting Cloud NGFW Services
Started: May 8, 4:08 AM
investigating
AWS continues to experience the Operational issues with EC2 & EBS Volumes.
You can also monitor the underlying platform status via the AWS Health Status https://health.aws.amazon.com/health/status.
May 8, 10:10 AM
investigating
we have identified an issue with AWS affecting the Cloud NGFW which is due to AWS Operational issue - Amazon Elastic Compute Cloud (N. Virginia) Availability Zone (use1-az4) in the US-EAST-1 Region
CSP Health Status: https://health.aws.amazon.com/health/status
AWS team are actively working to restore temperatures to normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, though progress is slower than originally anticipated. Since our last update we have made inc...
May 8, 4:08 AM
Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Started: May 6, 5:31 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 6, 9:52 PM
identified
We are continuing to work on a fix for this issue.
May 6, 8:56 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 6:10 PM
investigating
We are currently investigating this issue.
May 6, 5:31 PM
April 2026
AWS AP-NORTHEAST-1 outage impacting Cloud NGFW Services.
Started: Apr 30, 10:35 AM
monitoring
AWS has resolved the EC2 Availability. We are monitoring for continued stability.
Apr 30, 11:29 AM
investigating
We have identified an issue with AWS affecting the Cloud NGFW AP-NORTHEAST-1 region.
Customers may experience failures to deploy new resources.or delays in rule synchronization.
Current Status: AWS is experiencing increased error rates and launch delays/errors for EC2 instances in AP-NORTHEAST-1 in the Tokyo region. This is primarily impacting instances EC2 launches resulting in launch failures.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is p...
Apr 30, 10:35 AM
Azure France Central outage impacting Cloud NGFW Services.
Started: Apr 27, 12:02 PM
monitoring
Azure has repoted that the affected services have largely recovered; however, some dependent services are still completing recovery and may experience intermittent issues while teams continue monitoring service stability.
Our teams are monitoring the affected resources to validate the restoration of functionality. The next update will be provided within 60 minutes, or sooner if there are significant developments.
https://app.azure.com/h/GHHC-K4Z/97cdb5
Apr 27, 3:48 PM
identified
Azure Reported Service Disruption Affecting Multiple Azure Services in the France Central Region Including Service Bus, Storage, Azure Cosmos DB experiencing an interruption when customers encountered VM restarts, temporary unavailability, and intermittent access issues due to an underlying datacenter event.
Apr 27, 2:38 PM
identified
Azure is currently experiencing a degradation in the availability of the Azure Cosmos DB & Storage services in the France Central region.
https://app.azure.com/h/GHHC-K4Z/97cdb5
Apr 27, 12:31 PM
investigating
We have identified an issue with Azure affecting the Cloud NGFW France Central region for Storage & Cosmos DB issue which is impacting CNGFW Services.
Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified higher than expected latency, timeouts or HTTP 500 errors when accessing data stored on Storage & CosmoDB accounts hosted in this region. We are actively investigating and mitigation acti...
Apr 27, 12:02 PM
AWS EU-WEST-3 outage impacting Cloud NGFW Services.
Started: Apr 27, 11:50 AM
monitoring
AWS has resolved the Lambda, EC2 Availability & Dynamo DB errors. We are monitoring for continued stability.
Apr 27, 12:30 PM
investigating
We have identified an issue with AWS affecting the Cloud NGFW EU-WEST-3 region.
Customers may experience failures to deploy new resources or delays in rule synchronization
Current Status: AWS is currently experiencing DynamoDB API error rate & EC2 Availability Issue
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AW...
Apr 27, 11:50 AM
[Azure] [EastUS] outage impacting Cloud NGFW Services
Started: Apr 24, 6:54 PM
investigating
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastru...
Apr 24, 11:05 PM
investigating
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infra...
Apr 24, 6:54 PM
Prisma Cloud Incident [APP.JP] - Major outage
Started: Apr 17, 8:38 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 9:58 PM
identified
The issue has been identified and a fix is being implemented.
Apr 17, 9:34 PM
investigating
We are continuing to investigate this issue.
Apr 17, 8:39 PM
investigating
We are currently investigating this issue.
Apr 17, 8:38 PM
Enterprise DLP - No Incident generation in US region
Started: Apr 16, 10:14 PM
monitoring
We are continuing to monitor for any further issues.
Apr 16, 11:59 PM
monitoring
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
Apr 16, 11:11 PM
identified
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
Apr 16, 10:14 PM
Prisma Cloud Incident [APP.CA] - Alerts unavailable
Started: Apr 8, 4:36 PM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 5:48 PM
investigating
We are continuing to investigate this issue.
Apr 8, 4:41 PM
investigating
We are currently investigating this issue.
Apr 8, 4:36 PM
March 2026
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Started: Mar 2, 10:49 PM
Bahrain (me-south-1)
monitoring
We are continuing to monitor for any further issues.
Apr 2, 6:05 PM
monitoring
We are continuing to monitor for any further issues.
Mar 3, 7:06 PM
monitoring
We are continuing to monitor for any further issues.
Mar 3, 3:10 AM
monitoring
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status P...
Mar 2, 10:49 PM