KnowBe4 Outage History
Uptime record, past incidents, and downtime history for KnowBe4.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 40% | 25 | 15 |
| April 2026 | 56.7% | 30 | 13 |
| March 2026 | 67.7% | 31 | 10 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
New Modstore 500 Errors
Started: May 21, 1:40 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 21, 1:41 PM
identified
We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.
May 21, 1:40 PM
Microsoft Ribbon PAB Operation Timeout
Started: May 19, 2:16 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 19, 3:25 PM
identified
We are seeing errors when using the Microsoft Ribbon Phish Alert Button (PAB) to report emails in Classic Outlook. Our team is aware and investigating these errors.
May 19, 2:16 PM
KSAT Latency Issues
Started: May 18, 5:28 PM
monitoring
Our team has identified an issue causing latency with the KSAT console. A fix has been implemented and we will continue to monitor.
May 18, 5:28 PM
KnowBe4 Academy - Access Issues
Started: May 13, 6:09 PM
monitoring
Access to the KnowBe4 Academy has been restored. We are monitoring to ensure there are no further issues.
May 13, 6:48 PM
investigating
We are investigating access issues with the KnowBe4 Academy. We will update this page when we have more information.
May 13, 6:09 PM
Unable to upload items on Workspace - US
Started: May 12, 10:52 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 11:44 AM
identified
Users will not be able to upload items to US Workspaces, however, downloading is still available. Any Webforms which utilize Workspace will not be able to save items.
May 12, 10:52 AM
PhishER - Unable to Login (US)
Started: May 8, 2:05 AM
investigating
We are investigating an issue impacting the ability to login to PhishER in the US instance.
May 8, 2:05 AM
April 2026
PhishER - Unable to Login (UK)
Started: Apr 30, 1:47 PM
monitoring
We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix which we will continue to monitor. Customers should be able to login successfully.
Apr 30, 2:13 PM
investigating
We have identified an issue with customers signing into PhishER in the UK instance.
Apr 30, 1:47 PM
ADI Sync and Training Policy Upload Errors (US Only)
Started: Apr 27, 1:40 PM
identified
We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. We are actively investigating this issue and will update this page with more information when it is available.
Apr 27, 2:42 PM
identified
We have identified an issue with customers pushing ADI files to KSAT. We are actively investigating this issue and will update this page with more information when it is available.
Apr 27, 1:40 PM
PhishER Login Issues (CA Only)
Started: Apr 24, 8:35 PM
monitoring
We are investigating an issue affecting the ability to login to the PhishER platform. Our team is working on this issue and we will update this page when we have more information.
Apr 24, 8:35 PM
Intermittent latency for Protect users - US Only
Started: Apr 21, 8:10 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 1:05 PM
identified
The issue has been identified and a fix is being implemented.
Apr 22, 2:32 PM
investigating
We are investigating reports of latency when viewing or sending emails via Web Access
Apr 21, 8:10 PM
PhishER Access Issue for UK/CA Instances
Started: Apr 20, 3:18 PM
identified
We've identified an issue that is resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers, and we are working on implementing a resolution.
Apr 20, 3:53 PM
monitoring
We've identified the issue that was resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers and have implemented a fix. Impacted users may need to refresh the page to access the PhishER console.
Apr 20, 3:18 PM
March 2026
Defend - Sending multiple abuse mailbox submission notifications
Started: Mar 31, 3:13 PM
monitoring
We've implemented a fix and are continuing to monitor to ensure this is resolved
Mar 31, 3:19 PM
identified
We've identified some users are receiving multiple abuse mailbox submissions. We've identified a fix which should resolve the issue.
Mar 31, 3:13 PM
Prevent and Protect - Administration Panel Slow or Inaccessible
Started: Mar 19, 12:33 PM
monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
Mar 19, 1:48 PM
investigating
We have received reports that access to the KnowBe4 Administration Panel is slow or inaccessible. We are investigating this issue and will update this page when we have more information.
Mar 19, 12:33 PM
Webforms not loading
Started: Mar 18, 10:33 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 18, 11:48 AM
investigating
We are currently experiencing an issue with Webforms not loading and are currently investigating.
Mar 18, 10:33 AM