New Multi-region uptime checks and custom-domain status pages

KnowBe4 Outage History

Daily provider-status observations and published incident history for KnowBe4.

Degraded performance

KnowBe4 is reporting degraded performance. Verified . Official provider source.

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71.1% of 45 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 67.9% 28 9

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Prevent - Missing New Domain Registration Advice
minor

View incident details and source

Started:

Console Console
identified
We've identified the cause of domain registration being unable to give advice and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Console Login Issues
critical Observed active window 1h 12m

View incident details and source

Started:

Console Console Learner Experience (LX)
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue affecting console login. We will provide more updates here when available.
Prevent and Protect - Web Add-in Send Issues (EU Only)
major Observed active window 4h 57m

View incident details and source

Started:

Web Add-In Web Add-In
monitoring
We’ve implemented a fix for the Web Add-in sending errors and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that the KnowBe4 Email Security Add-in is showing the error "The add-in KnowBe4 email security is preventing this message from being sent" when sending emails. We are investigating this issue and will update this page when we have more information.
September 2026
Prevent and Protect Degraded Performance (US Instances)
minor Observed active window 85h 24m

View incident details and source

Started:

Mail Flow Mail Flow
monitoring
We have identified an issue with the US instances of Prevent and Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
investigating
We are currently investigating an issue regarding degraded performance for Prevent and Protect on our US servers.
Protect & Prevent Degraded Performance - US
minor Observed active window 15h 26m

View incident details and source

Started:

Mail Flow Mail Flow
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have identified an issue with Protect & Prevent that has resulted in degraded performance, and our engineering team is looking into a fix.
monitoring
We have identified an issue with Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
investigating
We have identified an issue with Protect that has resulted in degraded performance, and our engineering team is looking into a fix.
Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only)
minor Observed active window 5h 7m

View incident details and source

Started:

Authentication Authentication Secure Web Forms Secure Workspace
monitoring
The issue has been identified and a fix has been implemented and will update this page when we have more information.
identified
We have received reports of users receiving "Access Denied" error messages while trying to login. We have identified the issue and are working on implementing a solution and will update this page when we have more information.
Webforms | Partial Submission Issue (UK only)
minor Observed active window 5h 59m

View incident details and source

Started:

Secure Web Forms
monitoring
The issue has been identified and a fix has been implemented and will update this page when we have more information.
identified
The issue has been identified and a fix is been implemented. An update with more information will follow accordingly.
investigating
We have received reports that some users are unable to successfully submit webform submissions. We are investigating this issue and will update this page when we have more information.
Protect | Web Access - Error Sending Emails (UK Only)
minor Observed active window 22h 57m

View incident details and source

Started:

Web Access
monitoring
We are continuing to monitor for any further issues.
monitoring
We’ve implemented a fix and are monitoring the results.
investigating
We have received reports that users are unable to send emails via Web Access (Secure Message Portal) in the UK region, with Error "503 Service Unavailable". We are investigating this issue and will update this page when we have more information.
KSAT - Unable to Login (DE and UK Only)
critical Observed active window 5h 42m

View incident details and source

Started:

Console
investigating
We have received reports that users are unable to login to the DE and UK instances of KSAT. We are investigating this issue and will update this page when we have more information.
KSAT - Unable to Login (US Only)
critical Observed active window 18h 5m

View incident details and source

Started:

Console
investigating
We have received new reports of users being unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.
monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that users are unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.

Legacy Incident Archive

31 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Webforms not loading
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an issue with Webforms not loading and are currently investigating.
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