Looking for an update now? Check the current status, or follow KnowBe4 for future changes.
71.1%of 45 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
67.9%
28
9
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've identified the cause of domain registration being unable to give advice and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
We’ve implemented a fix for the Web Add-in sending errors and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that the KnowBe4 Email Security Add-in is showing the error "The add-in KnowBe4 email security is preventing this message from being sent" when sending emails. We are investigating this issue and will update this page when we have more information.
September 2026
Prevent and Protect Degraded Performance (US Instances)
We have identified an issue with the US instances of Prevent and Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
investigating
We are currently investigating an issue regarding degraded performance for Prevent and Protect on our US servers.
A fix has been implemented and we are monitoring the results.
investigating
We have identified an issue with Protect & Prevent that has resulted in degraded performance, and our engineering team is looking into a fix.
monitoring
We have identified an issue with Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
investigating
We have identified an issue with Protect that has resulted in degraded performance, and our engineering team is looking into a fix.
AuthenticationAuthenticationSecure Web FormsSecure Workspace
monitoring
The issue has been identified and a fix has been implemented and will update this page when we have more information.
identified
We have received reports of users receiving "Access Denied" error messages while trying to login. We have identified the issue and are working on implementing a solution and will update this page when we have more information.
The issue has been identified and a fix has been implemented and will update this page when we have more information.
identified
The issue has been identified and a fix is been implemented. An update with more information will follow accordingly.
investigating
We have received reports that some users are unable to successfully submit webform submissions. We are investigating this issue and will update this page when we have more information.
Protect | Web Access - Error Sending Emails (UK Only)
We are continuing to monitor for any further issues.
monitoring
We’ve implemented a fix and are monitoring the results.
investigating
We have received reports that users are unable to send emails via Web Access (Secure Message Portal) in the UK region, with Error "503 Service Unavailable". We are investigating this issue and will update this page when we have more information.
We have received reports that users are unable to login to the DE and UK instances of KSAT. We are investigating this issue and will update this page when we have more information.
We have received new reports of users being unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.
monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that users are unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.
Legacy Incident Archive
31 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
KCM GRC - 500 Errors Upon Login
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified an issue where users may receive a 500 error upon logging into KCM GRC. A fix has been implemented, and we will continue to monitor this issue.
investigating
We have identified an issue where users may receive a 500 error upon logging into KCM GRC, and our engineering team is looking into a fix.
Phishing test report tab unavailable
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We have received reports of the Phishing test reports tab currently being unavailable. We are investigating this issue and will update this page when we have more information.
KnowBe4 Security Center (KSC) | Human Risk Managment Widget Showing No Results
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve implemented a fix for the Human Risk Management widget and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that the Human Risk Managment widget is showing no results in the KnowBe4 Security Center. We are investigating this issue and will update this page when we have more information.
Data and User Inconsistencies in Reporting
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We've identified an issue that has resulted in inconsistent reporting, and our engineering team is looking into a fix.
KSAT - Widespread User Profile Access Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have received reports of 500 errors occurring when navigating to user profiles. We are investigating this issue and will update this page when we have more information.
May 2026
Unable to upload custom content to the new Modstore
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue preventing customers from uploading custom content to the new Modstore
Protect - Intermittent Issues with Sending Emails (UK Only)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that there is a Intermittent issue sending emails for Protect. We are investigating this issue and will update this page when we have more information.
New Modstore 500 Errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.
Microsoft Ribbon PAB Operation Timeout
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are seeing errors when using the Microsoft Ribbon Phish Alert Button (PAB) to report emails in Classic Outlook. Our team is aware and investigating these errors.
KSAT Latency Issues
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our team has identified an issue causing latency with the KSAT console. A fix has been implemented and we will continue to monitor.
