Current answer
KnowBe4 experienced a minor incident: Protect & Prevent Degraded Performance - US. ServiceAlert observed recovery on Sep 25, 2026.
Looking for an update now? Check the current status, or follow KnowBe4 for future changes.
Incident Lifecycle
Affected Components
Mail Flow
Mail Flow
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 24, 2026 at 9:46 PM UTC
Investigating
We have identified an issue with Protect & Prevent that has resulted in degraded performance, and our engineering team is looking into a fix.
Sep 24, 2026 at 7:57 PM UTC
Monitoring
We have identified an issue with Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
Sep 24, 2026 at 6:39 PM UTC
Investigating
We have identified an issue with Protect that has resulted in degraded performance, and our engineering team is looking into a fix.
Sep 24, 2026 at 5:53 PM UTC
Was your business affected by this KnowBe4 outage?
Follow KnowBe4 and route available status alerts to email or a team channel.