Current answer
KnowBe4 experienced a critical incident: KSAT - Unable to Login (US Only). ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Console
Incident Timeline
Investigating
We have received new reports of users being unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.
Sep 18, 2026 at 2:02 PM UTC
Monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
Sep 18, 2026 at 1:28 AM UTC
Investigating
We have received reports that users are unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.
Sep 17, 2026 at 10:44 PM UTC
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