Infobip Outage History
Uptime record, past incidents, and downtime history for Infobip.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 60% | 10 | 4 |
| March 2026 | 48.4% | 31 | 16 |
| February 2026 | 35% | 20 | 13 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 61 Days)
Feb 9
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Multiple Locations - RCS Template Service Degradation
Started: Apr 8, 9:14 AM
monitoring
The fix has been implemented and 500 errors are no longer observed. We will keep monitoring the situation and update if any further issues occur.
Apr 8, 12:13 PM
identified
We are currently experiencing issues with the RCS template service across multiple data center locations.
Some clients may encounter difficulties when working with RCS templates. This may include being unable to view certain templates in the UI due to 500 errors, or seeing missing buttons or parameters. In some cases, this may also impact message delivery or tracking, and delays in processing RCS traffic may occur.
Our teams are actively investigating the issue and working toward a resoluti...
Apr 8, 9:14 AM
Global (Europe) - Degradation of multiple services
Started: Apr 7, 3:51 PM
identified
The issue has been identified and a fix is being implemented.
Apr 7, 4:23 PM
investigating
We are continuing to investigate this issue.
Apr 7, 3:52 PM
investigating
We are currently experiencing an issue with all services on our Global (Europe) data center.
You may notice delays in processing traffic.
Our team is investigation and we will share more details in the following updates.
Apr 7, 3:51 PM
March 2026
Global - Email Delivery Delay to infobip.com Domain
Started: Mar 26, 11:23 AM
identified
We are currently experiencing delays in receiving emails sent to the infobip.com domain. Our engineering teams are actively investigating the issue and working to restore normal email delivery as quickly as possible.
At this time, email sending from Infobip is not affected. However, inbound emails to infobip.com addresses may be delayed.
We understand the importance of timely communication and apologize for any inconvenience this may cause. Further updates will be shared on this page as mor...
Mar 26, 11:23 AM
Global (Europe) - Broadcast service degradation
Started: Mar 21, 8:10 AM
identified
The issue has been identified and a fix is being implemented.
Mar 21, 8:34 AM
investigating
We're currently experiencing degradation with our Broadcast service within Moments, our designated engineering team is currently investigating and we'll keep you updated.
Mar 21, 8:10 AM
South Africa - Voice degradation
Started: Mar 19, 10:20 PM
identified
Our dedicated team is still working on implementing a fix. We will continue to monitor the situation and provide updates.
Mar 19, 11:35 PM
identified
The issue has been identified and a fix is being implemented.
Mar 19, 10:49 PM
investigating
We are currently experiencing issues at our South Africa data center.
You may experience connectivity issues and service degradation.
Our team is inspecting the issue, and more details will follow in the next update.
Start (UTC): 19 March 2026 21:11
Mar 19, 10:20 PM
Canada - Connectivity issues
Started: Mar 18, 10:40 AM
investigating
We are currently experiencing connectivity issues at our Canada data center.
You may experience connectivity issues and service degradation.
Our team is inspecting the issue and more details will follow in the next update.
Start (UTC): 18 March 2026 10:33
Mar 18, 10:40 AM
Multiple Locations - Online payments degradation
Started: Mar 14, 9:25 PM
investigating
We are continuing to investigate this issue.
Mar 14, 10:00 PM
investigating
We are continuing to investigate this issue.
Mar 14, 9:26 PM
investigating
We are currently experiencing issues with the Online Payments through Portal. Our internal team is actively investigating the extent of this issue, and further details will be provided shortly.
Mar 14, 9:25 PM
Global (Europe) - 2FA service degradation
Started: Mar 12, 12:43 PM
investigating
We are currently experiencing issues with 2FA service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
Mar 12, 12:43 PM