Current answer
Infobip experienced a minor incident: India - WhatsApp Template Service Degradation. ServiceAlert observed recovery on Sep 19, 2026.
Looking for an update now? Check the current status, or follow Infobip for future changes.
Incident Lifecycle
Affected Components
India
Incident Timeline
Investigating
We are experiencing issues with our WhatsApp templates service on India data center. You may experience issues when creating or previewing templates over Customer Portal. Our team is already investigating this issue and more information will follow soon.
Sep 19, 2026 at 1:51 PM UTC
Was your business affected by this Infobip outage?
Follow Infobip and route available status alerts to email or a team channel.