Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services
View the provider incident record →Current answer
Infobip experienced a minor incident: Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services. ServiceAlert observed recovery on Oct 7, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Global (Europe)
Global (Europe)
Global (Europe)
Brazil
Brazil
EU Region-locked
EU Region-locked
EU Region-locked
EU Region-locked
Canada
Great Britain
Great Britain
Great Britain
EU Region-locked
Global (Europe)
India
India
India
Global (Europe)
India
Indonesia
Indonesia
Indonesia
Great Britain
Indonesia
Hong Kong
Mexico
Mexico
Mexico
Mexico
India
Pakistan
Pakistan
Pakistan
Pakistan
Indonesia
Qatar
Qatar
Qatar
Qatar
Saudi Arabia
Saudi Arabia
Saudi Arabia
Malaysia
Saudi Arabia
Turkey
Turkey
Turkey
Singapore
Mexico
United Arab Emirates
United Arab Emirates
United Arab Emirates
United Arab Emirates
Pakistan
United States
United States
United States
United States
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Incident Timeline
Identified
The root cause of the issue has been identified and we are working towards resolution. More information to follow in the next update.
Oct 7, 2026 at 8:20 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 7, 2026 at 7:52 AM UTC
Investigating
We are currently experiencing performance issues affecting the processing of traffic related to SaaS, CPaaS and Broadcast services. Our development team is actively investigating the problem, and we will share updates as soon as more information is available.
Oct 7, 2026 at 7:28 AM UTC
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