New Multi-region uptime checks and custom-domain status pages
Infobip

Multiple Locations - Customer Portal service degradation

Major Impact Resolved Duration: 31m September 15, 2026
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Current answer

Infobip experienced a major incident: Multiple Locations - Customer Portal service degradation. ServiceAlert observed recovery on Sep 15, 2026.

Official Infobip status page Current Infobip status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
EU Region-locked EU Region-locked

Incident Timeline

Investigating
We are currently experiencing issues with Customer Portal on our EU Region-locked and Canada locations.
Users might encounter issues when trying to log in to Customer Portal. Also, users might notice issues when creating campaigns in Moments service.
Our team is working on resolving the issue.
Sep 15, 2026 at 1:18 PM UTC
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