Current answer
Infobip experienced a critical incident: Multiple Locations - Multiple services degradation. ServiceAlert observed recovery on Sep 25, 2026.
Looking for an update now? Check the current status, or follow Infobip for future changes.
Incident Lifecycle
Affected Components
Global (Europe)
Global (Europe)
Global (Europe)
Global (Europe)
Global (Europe)
EU Region-locked
EU Region-locked
EU Region-locked
EU Region-locked
EU Region-locked
EU Region-locked
Global (Europe)
India
India
India
India
India
India
Pakistan
Pakistan
Pakistan
Pakistan
Saudi Arabia
Saudi Arabia
Saudi Arabia
Saudi Arabia
Saudi Arabia
United Arab Emirates
Pakistan
Saudi Arabia
Incident Timeline
Investigating
We're currently experiencing degradation of multiple services and channels including Customer Portal, HTTP API and others listed below. Impacted services are hosted across multiple locations including Global (Europe), Saudi Arabia, India, EU-Region locked, Pakistan, and others.
Our designated engineering teams are currently working on the occurred issue and we'll keep you updated accordingly.
Our designated engineering teams are currently working on the occurred issue and we'll keep you updated accordingly.
Sep 25, 2026 at 12:56 PM UTC
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