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Conga Outage History

Uptime record, past incidents, and downtime history for Conga.

Checking current status...
50.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 40% 15 9
July 2026 48.4% 31 16
June 2026 53.3% 30 14
May 2026 60% 15 6

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Investigating Issue Impacting Conga Contracts
minor

Started: Jul 28, 8:24 PM

monitoring
We continue to monitor system performance and stability and are seeing continued improvement. Some customers may still experience intermittent issues, and our engineering teams remain actively engaged in monitoring the environment and addressing any remaining impacts. We will continue to provide updates as more information becomes available.
Jul 30, 12:32 AM
monitoring
A fix has been implemented, and our systems continue to recover. We are seeing overall improvements in performance and stability, and services should be accessible and functioning normally for most customers. While the situation has improved, some customers may still experience intermittent issues. Our teams are continuing to closely monitor system performance and stability and are actively working to address any remaining impacts. This remains our team's top priority, and we will continue ...
Jul 29, 8:48 PM
monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Services should now be accessible and functioning normally.
Jul 29, 7:24 PM
identified
Our teams are making steady progress in addressing the resource constraints and improving overall performance. We continue to closely monitor the environment while the remaining improvements are being worked through. We will share further updates as the work continues.
Jul 29, 2:41 PM
identified
Our teams continue to actively work on addressing the identified resource constraints and implementing improvements to enhance performance and stability. The environment remains under close monitoring while these efforts are ongoing. This remains a top priority, and we will provide further updates as progress is made.
Jul 29, 6:29 AM
identified
We have identified resource constraints that are contributing to the performance issues. To address these findings, we are implementing additional improvements as part of an upcoming release. Our teams remain actively engaged in monitoring the environment and working to improve performance and stability. This remains our team's top priority, and we will continue to provide updates as more information becomes available.
Jul 29, 12:33 AM
investigating
We are continuing to investigate this issue.
Jul 28, 11:30 PM
investigating
We are currently investigating reports of degraded performance affecting Conga Contracts within the NA region. Customers may experience intermittent errors and slow performance. We will provide further updates as they are available.
Jul 28, 8:24 PM
Partial Service Degradation - Conga Platform
minor

Started: Jul 23, 4:48 PM

identified
We continue to monitor an ongoing Azure service incident affecting the West US region. The impact remains limited to customers using Conga IDP as their authentication method. Other supported login methods continue to operate normally. Microsoft has identified the likely cause of the Azure service disruption and is actively deploying mitigation actions. We are closely monitoring recovery alongside Azure and will continue to provide updates as service restoration progresses. Microsoft Azure ...
Jul 23, 6:13 PM
investigating
We are currently investigating an issue affecting authentication for customers using Conga IDP as their login method. At this time, the impact is limited to Conga IDP authentication. Other supported authentication methods remain operational. Our engineering teams are actively monitoring an ongoing Azure service issue in the West US region that may be contributing to this behavior and are working to minimize customer impact. We will continue to provide updates as more information becomes av...
Jul 23, 4:48 PM
Conga Contracts – North America Performance Degradation

Started: Jul 21, 5:38 PM

investigating
We are currently investigating ongoing performance degradation impacting Conga Contracts in the North America (NA) region. Our Engineering team is actively working to identify the root cause and implement mitigations to restore normal service levels as quickly as possible. During this time, customers may experience slower-than-normal response times and intermittent delays when using Conga Contracts. We will continue to provide updates as more information becomes available. For real-time up...
Jul 21, 5:38 PM
Investigating Issue Impacting Conga Contracts
minor

Started: Jul 20, 3:29 PM

monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Services should now be accessible and functioning normally.
Jul 20, 8:13 PM
identified
Our engineering teams are actively investigating the underlying cause of this issue and are working to implement a resolution as quickly as possible. While this work is underway, some customers may continue to experience intermittent errors or periods of degraded performance. We will continue to provide updates as more information becomes available.
Jul 20, 7:43 PM
identified
We've identified the root cause and our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors and degraded performance while a fix is being deployed.
Jul 20, 6:21 PM
investigating
We continue to investigate the service impact affecting the Conga Contracts in the NA region. Customers may continue to experience intermittent errors. We will provide the next update as soon as more information becomes available.
Jul 20, 4:29 PM
investigating
We are currently investigating reports of service impact affecting Conga Contracts within the NA region. Customers may experience intermittent errors when attempting to login. We will provide further updates as they are available.
Jul 20, 3:29 PM
Investigating Issue Impacting Turbo Product
critical

Started: Jul 15, 11:26 PM

monitoring
Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.
Jul 15, 11:36 PM
investigating
We are currently investigating an issue Turbo Production tenants in EU region. Customers may experience intermittent service disruptions and degraded application performance. We will provide further updates as they become available.
Jul 15, 11:26 PM
Investigating Issue Impacting Conga Contracts
major

Started: Jul 15, 6:22 PM

monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Services should now be accessible and functioning normally.
Jul 15, 6:50 PM
investigating
We are currently investigating reports of service impact affecting Conga Contracts within the NA region. Customers may experience intermittent errors when attempting to login. We will provide further updates as they are available.
Jul 15, 6:22 PM
Investigating Issue Impacting Conga Contracts
major

Started: Jul 15, 3:51 PM

monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Services should now be accessible and functioning normally.
Jul 15, 4:39 PM
investigating
We are currently investigating reports of service impact affecting Conga Contracts within the NA region. Customers may experience intermittent errors when attempting to login. We will provide further updates as they are available.
Jul 15, 3:51 PM
June 2026
Conga Composer | Action Required: Field Data Source Parameter Impacted

Started: Jun 29, 2:55 AM

monitoring
<p>Following the <strong>Composer Conga Platform 202606.1.0</strong> release, solutions leveraging the <a href="https://documentation.conga.com/en/composer-for-salesforce/current/composer-for-administrators/conga-composer-parameter-guide/fielddatasource">Field Data Source</a> parameter are failing to merge intermittently. <strong>If encountered, customers leveraging the <a href="https://documentation.conga.com/en/composer-for-salesforce/current/composer-for-administrators/conga-composer-param...
Jun 29, 2:55 AM
Investigating Issue Impacting Conga Contracts
major

Started: Jun 18, 10:43 AM

monitoring
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
Jun 18, 2:39 PM
investigating
We continue to actively investigate the gateway timeout errors affecting the Conga Contracts. Our engineering teams are engaged and analyzing the underlying cause. Customers may continue to experience intermittent errors and degraded performance while the investigation remains ongoing. We appreciate your patience and will provide additional updates as soon as more information becomes available.
Jun 18, 1:05 PM
investigating
We continue to actively investigate the gateway timeout errors affecting the Conga Contracts product. Customers may continue to experience intermittent errors and degraded performance while remediation efforts are underway. We will provide the next update as soon as more information becomes available.
Jun 18, 11:44 AM
investigating
We are currently investigating reports of gateway time out errors affecting Conga Contracts. Customers may experience intermittent errors. We will provide further updates as they are available.
Jun 18, 10:43 AM
Conga Composer | Action Required: Connected App Configuration Update
maintenance

Started: Jun 15, 2:41 PM

monitoring
<p>Following the <strong>Composer 8.298</strong> release, Salesforce administrators must update the OAuth policy settings for the Composer Connected App. Until this change is made, Composer merges may fail or return authentication errors.</p> <p><strong>Who is affected:</strong> Salesforce orgs running Conga Composer 8.298 or later that have not yet updated their Connected App settings.</p> <p><strong>Required action:</strong> A Salesforce System Administrator must complete the steps below.</...
Jun 15, 2:41 PM
May 2026
Performance Degradation on Salesforce Core Services
minor

Started: May 21, 10:03 PM

monitoring
Salesforce has done rolling restarts, released connections with pre-mitigation configurations, and currently performing final validations and taking proactive actions to ensure full remediation. With the Salesforce rolling restarts, all Conga Turbo services are operation, but we are monitoring the situation actively until Salesforce outrage is fully resolved.
May 22, 12:23 AM
investigating
Salesforce is still continuing to investigate the issue.
May 21, 11:24 PM
investigating
Salesforce Core services are currently experiencing performance degradation, which is intermittently impacting Turbo SFDC authentication. This includes things like: Authentication and login services API endpoints Database/platform infrastructure CRM application backend services Metadata and workflow services We are closely monitoring the Salesforce outage and will provide updates as we learn more.
May 21, 10:03 PM
Conga contracts latency and gateway time out issues.
major

Started: May 21, 3:05 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 21, 10:55 PM
identified
The issue has been identified and a fix is being implemented.
May 21, 10:52 PM
investigating
We are continuing to investigate a root cause while scaling infrastructure to help improve performance and stability.
May 21, 10:25 PM
investigating
We've scaled up our infrastructure and seen performance improvements, but are still addressing intermittent timeouts being observed by some customers. We will provide further updates as they are available.
May 21, 9:06 PM
investigating
The fix did not work, we are still facing 504 issues. We are investigating it.
May 21, 6:44 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 21, 4:21 PM
identified
The issue has been identified and a fix is being implemented.
May 21, 3:24 PM
investigating
We are currently investigating this issue.
May 21, 3:05 PM
Investigating Issue Impacting Conga Sign Professional
major

Started: May 14, 8:15 PM

investigating
We are currently investigating reports of service impact affecting Conga Sign Professional within the NA region. Customers may experience inability to resend transactions and the View Audit button not re-directing properly. We will provide further updates as they are available.
May 14, 8:15 PM
Investigating Issue Impacting Conga Contracts for Salesforce - All regions
major

Started: May 11, 11:03 AM

monitoring
The fix for the issue has been successfully deployed across the regions, and our team is actively monitoring the environment to ensure stability and full recovery.
May 12, 12:53 PM
identified
Our engineering teams have successfully validated the updated fix for the issue impacting Conga Contracts for Salesforce and have begun deploying the remediation. Users may continue to experience errors while the rollout is in progress. We are actively monitoring the deployment and will provide further updates once implementation has been fully completed.
May 12, 9:46 AM
identified
Our engineering teams have developed an updated fix for the issue and are currently validating the solution prior to rolling it out. We are closely monitoring the validation process and will provide further updates as progress continues.
May 12, 9:30 AM
identified
During validation, the previously identified fix did not fully resolve the issue as expected. Teams are continuing deeper analysis and working on an updated remediation approach to restore normal functionality. We will continue to provide timely updates as progress is made.
May 12, 6:43 AM
identified
Deployment of the targeted fix is continuing to progress.
May 11, 11:08 PM
identified
Deployment of the targeted fix is currently in progress. Our teams are actively monitoring the rollout and validation activities, and we will continue to provide updates as progress continues.
May 11, 9:31 PM
identified
Our engineering team has prepared a targeted fix and is currently validating the update prior to deployment. We will continue to provide updates as implementation progresses.
May 11, 6:45 PM
identified
We are continuing to work on a fix for this issue.
May 11, 4:48 PM
identified
We've identified the root cause of the issue impacting Conga Contracts for Salesforce. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure while editing Contract records within the Salesforce standard Contract object / files, while the fix is being deployed.
May 11, 3:17 PM
investigating
We continue to investigate the issue impacting Conga Contracts for Salesforce across all regions. Users may continue to experience errors while editing Contract records within the Salesforce standard Contract object. Our engineering teams are actively analyzing the issue and working towards implementing a fix to restore normal functionality. We appreciate your continued patience and will provide further updates as more information becomes available.
May 11, 12:53 PM
investigating
We are aware of an issue impacting Conga Contracts for Salesforce, imacting all regions and team is working towards implementing a fix. Users may get errors while editing the Contract record (SalesForce standard contract object). We will provide further updates as they are available.
May 11, 11:03 AM
April 2026
Investigating Issue Impacting Composer
major

Started: Apr 20, 5:55 AM

monitoring
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
Apr 20, 10:16 AM
identified
The Conga team is continue to actively work on implementing the fix and remediation efforts are still in progress. We are closely monitoring the progress and will provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
Apr 20, 8:57 AM
identified
Our engineering teams are continuing to implement the fix. The issue remains under active investigation and has not yet been fully resolved. Customers may continue to experience failures when creating Salesforce tasks or activities operations while remediation efforts are ongoing. We will provide the next update as soon as additional information becomes available.
Apr 20, 7:59 AM
identified
We've identified the root cause of the issue impacting Conga composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure around create Salesforce tasks or activities operations while the fix is being deployed.
Apr 20, 6:57 AM
investigating
We are currently investigating reports of service degradation affecting Composer in all regions. Customers may be unable to create Salesforce tasks or activities due to insufficient permissions at the moment. We will provide further updates as they are available.
Apr 20, 5:55 AM
Investigating issue impacting Conga Contracts - NA region
major

Started: Apr 2, 4:21 PM

monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Apr 2, 4:57 PM
investigating
We are aware of an issue impacting Conga Contracts affecting Conga Contracts within the NA region. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.
Apr 2, 4:21 PM
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