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Conga Outage History

Uptime record, past incidents, and downtime history for Conga.

Checking current status...
64.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 55.6% 27 12
May 2026 58.1% 31 13
April 2026 76.7% 30 7
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Investigating Issue Impacting Conga Contracts
major

Started: Jun 18, 10:43 AM

monitoring
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
Jun 18, 2:39 PM
investigating
We continue to actively investigate the gateway timeout errors affecting the Conga Contracts. Our engineering teams are engaged and analyzing the underlying cause. Customers may continue to experience intermittent errors and degraded performance while the investigation remains ongoing. We appreciate your patience and will provide additional updates as soon as more information becomes available.
Jun 18, 1:05 PM
investigating
We continue to actively investigate the gateway timeout errors affecting the Conga Contracts product. Customers may continue to experience intermittent errors and degraded performance while remediation efforts are underway. We will provide the next update as soon as more information becomes available.
Jun 18, 11:44 AM
investigating
We are currently investigating reports of gateway time out errors affecting Conga Contracts. Customers may experience intermittent errors. We will provide further updates as they are available.
Jun 18, 10:43 AM
Conga Composer | Action Required: Connected App Configuration Update
maintenance

Started: Jun 15, 2:41 PM

monitoring
<p>Following the <strong>Composer 8.298</strong> release, Salesforce administrators must update the OAuth policy settings for the Composer Connected App. Until this change is made, Composer merges may fail or return authentication errors.</p> <p><strong>Who is affected:</strong> Salesforce orgs running Conga Composer 8.298 or later that have not yet updated their Connected App settings.</p> <p><strong>Required action:</strong> A Salesforce System Administrator must complete the steps below.</...
Jun 15, 2:41 PM
May 2026
Performance Degradation on Salesforce Core Services
minor

Started: May 21, 10:03 PM

monitoring
Salesforce has done rolling restarts, released connections with pre-mitigation configurations, and currently performing final validations and taking proactive actions to ensure full remediation. With the Salesforce rolling restarts, all Conga Turbo services are operation, but we are monitoring the situation actively until Salesforce outrage is fully resolved.
May 22, 12:23 AM
investigating
Salesforce is still continuing to investigate the issue.
May 21, 11:24 PM
investigating
Salesforce Core services are currently experiencing performance degradation, which is intermittently impacting Turbo SFDC authentication. This includes things like: Authentication and login services API endpoints Database/platform infrastructure CRM application backend services Metadata and workflow services We are closely monitoring the Salesforce outage and will provide updates as we learn more.
May 21, 10:03 PM
Conga contracts latency and gateway time out issues.
major

Started: May 21, 3:05 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 21, 10:55 PM
identified
The issue has been identified and a fix is being implemented.
May 21, 10:52 PM
investigating
We are continuing to investigate a root cause while scaling infrastructure to help improve performance and stability.
May 21, 10:25 PM
investigating
We've scaled up our infrastructure and seen performance improvements, but are still addressing intermittent timeouts being observed by some customers. We will provide further updates as they are available.
May 21, 9:06 PM
investigating
The fix did not work, we are still facing 504 issues. We are investigating it.
May 21, 6:44 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 21, 4:21 PM
identified
The issue has been identified and a fix is being implemented.
May 21, 3:24 PM
investigating
We are currently investigating this issue.
May 21, 3:05 PM
Investigating Issue Impacting Conga Sign Professional
major

Started: May 14, 8:15 PM

investigating
We are currently investigating reports of service impact affecting Conga Sign Professional within the NA region. Customers may experience inability to resend transactions and the View Audit button not re-directing properly. We will provide further updates as they are available.
May 14, 8:15 PM
Investigating Issue Impacting Conga Contracts for Salesforce - All regions
major

Started: May 11, 11:03 AM

monitoring
The fix for the issue has been successfully deployed across the regions, and our team is actively monitoring the environment to ensure stability and full recovery.
May 12, 12:53 PM
identified
Our engineering teams have successfully validated the updated fix for the issue impacting Conga Contracts for Salesforce and have begun deploying the remediation. Users may continue to experience errors while the rollout is in progress. We are actively monitoring the deployment and will provide further updates once implementation has been fully completed.
May 12, 9:46 AM
identified
Our engineering teams have developed an updated fix for the issue and are currently validating the solution prior to rolling it out. We are closely monitoring the validation process and will provide further updates as progress continues.
May 12, 9:30 AM
identified
During validation, the previously identified fix did not fully resolve the issue as expected. Teams are continuing deeper analysis and working on an updated remediation approach to restore normal functionality. We will continue to provide timely updates as progress is made.
May 12, 6:43 AM
identified
Deployment of the targeted fix is continuing to progress.
May 11, 11:08 PM
identified
Deployment of the targeted fix is currently in progress. Our teams are actively monitoring the rollout and validation activities, and we will continue to provide updates as progress continues.
May 11, 9:31 PM
identified
Our engineering team has prepared a targeted fix and is currently validating the update prior to deployment. We will continue to provide updates as implementation progresses.
May 11, 6:45 PM
identified
We are continuing to work on a fix for this issue.
May 11, 4:48 PM
identified
We've identified the root cause of the issue impacting Conga Contracts for Salesforce. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure while editing Contract records within the Salesforce standard Contract object / files, while the fix is being deployed.
May 11, 3:17 PM
investigating
We continue to investigate the issue impacting Conga Contracts for Salesforce across all regions. Users may continue to experience errors while editing Contract records within the Salesforce standard Contract object. Our engineering teams are actively analyzing the issue and working towards implementing a fix to restore normal functionality. We appreciate your continued patience and will provide further updates as more information becomes available.
May 11, 12:53 PM
investigating
We are aware of an issue impacting Conga Contracts for Salesforce, imacting all regions and team is working towards implementing a fix. Users may get errors while editing the Contract record (SalesForce standard contract object). We will provide further updates as they are available.
May 11, 11:03 AM
April 2026
Investigating Issue Impacting Composer
major

Started: Apr 20, 5:55 AM

monitoring
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
Apr 20, 10:16 AM
identified
The Conga team is continue to actively work on implementing the fix and remediation efforts are still in progress. We are closely monitoring the progress and will provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
Apr 20, 8:57 AM
identified
Our engineering teams are continuing to implement the fix. The issue remains under active investigation and has not yet been fully resolved. Customers may continue to experience failures when creating Salesforce tasks or activities operations while remediation efforts are ongoing. We will provide the next update as soon as additional information becomes available.
Apr 20, 7:59 AM
identified
We've identified the root cause of the issue impacting Conga composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure around create Salesforce tasks or activities operations while the fix is being deployed.
Apr 20, 6:57 AM
investigating
We are currently investigating reports of service degradation affecting Composer in all regions. Customers may be unable to create Salesforce tasks or activities due to insufficient permissions at the moment. We will provide further updates as they are available.
Apr 20, 5:55 AM
Investigating issue impacting Conga Contracts - NA region
major

Started: Apr 2, 4:21 PM

monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Apr 2, 4:57 PM
investigating
We are aware of an issue impacting Conga Contracts affecting Conga Contracts within the NA region. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.
Apr 2, 4:21 PM
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