Issue Impacting Conga Platform Login When Using OTP Based Conga IDP Authentication
View the provider incident record →Current answer
Conga experienced a minor incident: Issue Impacting Conga Platform Login When Using OTP Based Conga IDP Authentication. ServiceAlert observed recovery on Nov 13, 2026.
Looking for an update now? Check the current status, or follow Conga for future changes.
Incident Lifecycle
Affected Components
Login & Authentication - NA
Login & Authentication - EU
Login & Authentication - AP
Azure Cloud Platform
Incident Timeline
Investigating
The issue is ongoing, and we continue to monitor it closely. We will provide further updates as more information becomes available.
Nov 13, 2026 at 5:37 PM UTC
Investigating
We are continuing to investigate this issue.
Nov 13, 2026 at 1:38 PM UTC
Investigating
The issue is ongoing, and we continue to monitor it closely. We will provide further updates as more information becomes available.
Nov 13, 2026 at 3:41 AM UTC
Investigating
The issue is ongoing, and we continue to monitor it closely. We will provide further updates as more information becomes available.
Nov 13, 2026 at 12:16 AM UTC
Investigating
The issue is ongoing, and we continue to monitor it closely. We will provide further updates as more information becomes available.
Nov 12, 2026 at 11:12 PM UTC
Investigating
The issue is ongoing, and we continue to monitor it closely. We will provide further updates as more information becomes available.
Nov 12, 2026 at 9:08 PM UTC
Investigating
We are currently investigating an issue affecting login to the Conga Platform for users authenticating through the Conga IDP method. Users may not receive the required one-time passcode (OTP), preventing them from completing the login process.
Other authentication methods are not impacted and continue to function as expected.
Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.
Other authentication methods are not impacted and continue to function as expected.
Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.
Nov 12, 2026 at 7:08 PM UTC
Was your business affected by this Conga outage?
Follow Conga and route available status alerts to email or a team channel.