Current answer
Conga experienced a major incident: Investigating Issue Impacting Conga Platform - EU region. ServiceAlert observed recovery on Oct 12, 2026.
Looking for an update now? Check the current status, or follow Conga for future changes.
Incident Lifecycle
Affected Components
Conga Composer - EU
CPQ Catalog Service - EU
Conga CLM - EU
Login & Authentication - EU
CPQ Config Service - EU
CPQ Pricing Service - EU
Conga Batch - EU
CPQ Administration Service - EU
X-Author for Contracts - EU
Conga Trigger - EU
CPQ Assets Service - EU
Merge Service - EU
CPQ Renewals Service - EU
Discovery AI - EU
Composer API - EU
CPQ Quote Service - EU
CPQ Order Service - EU
Conga Sign - EU
High Volume Merge - EU
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 12, 2026 at 9:22 AM UTC
Monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Users should see performance returning to normal.
Users should see performance returning to normal.
Oct 12, 2026 at 9:20 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 12, 2026 at 9:00 AM UTC
Investigating
We are currently investigating reports login issues affecting Conga Platform within the EU region.
Customers may experience login errors while accessing the conga platform application.
We will provide further updates as they are available.
Customers may experience login errors while accessing the conga platform application.
We will provide further updates as they are available.
Oct 12, 2026 at 8:57 AM UTC
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