Investigating Issue Impacting Conga Platform Authentication
View the provider incident record →Current answer
Conga experienced a major incident: Investigating Issue Impacting Conga Platform Authentication. ServiceAlert observed recovery on Oct 29, 2026.
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Incident Lifecycle
Affected Components
Login & Authentication - NA
Login & Authentication - EU
Login & Authentication - AP
Login & Authentication - FR
Azure Cloud Platform
Incident Timeline
Investigating
We're continuing to monitor the upstream service impact from Microsoft. They have not provided an ETA, but continue to work towards a resolution.
Oct 29, 2026 at 8:19 PM UTC
Identified
We're continuing to monitor the upstream service impact from Microsoft. They've identified the root cause and continue to evaluate recovery options.
Oct 29, 2026 at 5:22 PM UTC
Identified
We've identified the root cause of the issue impacting Conga login to be an upstream degredation from Microsoft Entra email delivery.
Our engineering teams are actively monitoring the service health from Microsoft.
Customers may continue to experience inability to use Conga login as a method to access platform features.
Our engineering teams are actively monitoring the service health from Microsoft.
Customers may continue to experience inability to use Conga login as a method to access platform features.
Oct 29, 2026 at 4:00 PM UTC
Investigating
We are currently investigating reports of login failures affecting Conga Platform Login within the EU region.
Customers may experience inability to access Platform products and features using Conga login.
We will provide further updates as they are available.
Customers may experience inability to access Platform products and features using Conga login.
We will provide further updates as they are available.
Oct 29, 2026 at 3:08 PM UTC
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