Current answer
Conga experienced a minor incident: Investigating Issue Impacting Conga Platform - EU region. ServiceAlert observed recovery on Sep 17, 2026.
Provider-reported start: . Notice published: .
Looking for an update now? Check the current status, or follow Conga for future changes.
Incident Lifecycle
Affected Components
Conga Composer - EU
CPQ Catalog Service - EU
Conga CLM - EU
Login & Authentication - EU
CPQ Config Service - EU
Conga CLM for Salesforce - EU
CPQ Pricing Service - EU
Conga Batch - EU
CPQ Administration Service - EU
X-Author for Contracts - EU
Conga Trigger - EU
CPQ Assets Service - EU
Merge Service - EU
CPQ Renewals Service - EU
Discovery AI - EU
Composer API - EU
CPQ Quote Service - EU
CPQ Order Service - EU
Conga Sign - EU
High Volume Merge - EU
Incident Timeline
Monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Conga platform should now be accessible and functioning normally.
Conga platform should now be accessible and functioning normally.
Sep 17, 2026 at 7:14 AM UTC
Investigating
We are currently investigating reports of Degraded Performance affecting Conga Platform within the EU region.
Customers may experience intermittent errors while accessing the conga platform application and its features.
We will provide further updates as they are available.
Customers may experience intermittent errors while accessing the conga platform application and its features.
We will provide further updates as they are available.
Sep 17, 2026 at 6:04 AM UTC
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