Bitso Outage History
Uptime record, past incidents, and downtime history for Bitso.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 18.5% | 27 | 22 |
| May 2026 | 67.7% | 31 | 10 |
| April 2026 | 56.7% | 30 | 13 |
| March 2026 | 66.7% | 3 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Base Network Intermittencies
Started: Jun 25, 4:57 PM
monitoring
As informed by Base, the root cause for this halt has been found and they are verifying a fix to ensure it cannot recur.
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Según lo informado por Base, ya se identificó la causa raíz de esta interrupción y están verificando una solución para garantizar que no vuelva a ocurrir.
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Conforme informado pela Base, a causa raiz dessa interrupção foi identificada e eles estão verificando uma correção para garan...
Jun 25, 7:41 PM
investigating
The Base mainnet block production is currently unhealthy. Due to this issue, Base deposits and withdrawals are temporarily unavailable.
We are monitoring the status.
For more information, refer to the Base status page: https://status.base.org/incidents/5c4gm1wzbjs4
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La producción de bloques en la red principal de Base (Base Mainnet) está presentando inestabilidades en este momento. Debido a este problema, los depósitos y retiros de Base no están ...
Jun 25, 4:57 PM
ARS withdrawals outage | June 12th, 2026.
Started: Jun 13, 12:10 AM
investigating
Some customers may be experiencing failures or delays when processing ARS withdrawals. This is due to issues in the services of one of our third-party providers.
Our engineering team is actively following up with the provider to resolve the issue as quickly as possible.
Your funds remain secure. We will update this page as soon as we have more information.
We apologize for the inconvenience and thank you for your patience.
---------------
Algunos clientes podrían estar experimentando falla...
Jun 13, 12:10 AM
ARS Withdrawal Delays
Started: Jun 12, 7:57 PM
investigating
Earlier today, some customers experienced delays in the processing of ARS withdrawals due to degradation in one of our banking partners' infrastructure.
Our banking partner has restored normal operations. We are currently processing the backlog of queued withdrawals and actively monitoring until all pending transactions are completed.
Your funds remain secure. We will update this page once all withdrawals have been fully processed.
We apologize for the inconvenience and thank you for your ...
Jun 12, 7:57 PM
H (Humanity Protocol)
Started: Jun 9, 2:45 PM
investigating
Due to current market conditions, the Humanity Protocol (H) token is experiencing significant price volatility. To protect our customers, buying the token has been halted, but selling via conversions remain operational. We advise you to exercise caution when trading or converting $H at this time.
All systems are operating normally, and your funds remain completely safe.
We are actively monitoring the situation and will provide updates as needed.
--------------------------------------------...
Jun 10, 5:04 PM
investigating
Due to current market conditions, the Humanity Protocol (H) token is experiencing significant price volatility. While conversions remain fully enabled, we advise you to exercise caution when trading or converting H at this time.
All systems are operating normally, and your funds remain completely safe and secure.
We are actively monitoring the situation and will provide updates as needed.
-----------------------------------------------------
Debido a las condiciones actuales del mercado,...
Jun 9, 2:45 PM
Degradation on crypto deposits and withdrawals | June 7th, 2026.
Started: Jun 7, 11:41 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 7, 11:42 AM
investigating
We are currently experiencing degraded performance with deposits and withdrawals for the assets listed below due to an issue with one of our third-party integration providers. Our team is actively working with the provider to restore full service as quickly as possible.
During this period, deposits and withdrawals for the affected assets may be delayed or temporarily unavailable.
Affected assets by network:
• Cardano: ADA
• Polkadot: DOT
• Dogecoin: DOGE
• Solana: SOL, WIF, BONK, R...
Jun 7, 11:41 AM
Portfolio Profit & Loss Display Issue
Started: Jun 2, 9:35 PM
investigating
We are currently investigating an issue affecting the Portfolio Profit & Loss chart. You may be seeing an incorrect drop in your portfolio value. This is a display error only.
Your actual balance and funds are not affected. Trading and all transactions continue to work normally.
We are working on a fix and will provide updates as we make progress.
We apologize for the concern this may have caused.
------------
Actualmente estamos investigando un inconveniente que afecta al gráfico de P�...
Jun 2, 9:35 PM
ARS Deposits: Delayed
Started: Jun 2, 1:51 PM
monitoring
A fix has been successfully implemented for the processing delays affecting ARS deposits. Deposits are now flowing as usual, and our team is actively monitoring the system to ensure everything remains stable.
Thank you again for your patience and understanding while we resolved this issue!
----------------
Se ha implementado con éxito una solución para los retrasos en el procesamiento que afectaban a los depósitos en ARS. Los depósitos se están procesando con normalidad, y nuestro equ...
Jun 2, 6:10 PM
identified
Our team is continuing to work toward a resolution for the processing delays affecting ARS deposits. We have isolated the cause and we are currently developing and testing solutions to resolve this safely and effectively.
We understand the frustration this causes and sincerely apologize for the extended delay.
----------------
Nuestro equipo continúa trabajando para resolver los retrasos en el procesamiento que afectan a los depósitos en ARS. Hemos aislado la causa y actualmente estamos ...
Jun 2, 5:04 PM
identified
We have identified the root cause of the processing delays affecting ARS deposits, and our team is currently implementing a fix.
----------------
Hemos identificado la causa raíz de los retrasos en el procesamiento que afectan a los depósitos en ARS, y nuestro equipo ya está implementando una solución.
Jun 2, 2:36 PM
investigating
We are currently experiencing processing delays that are affecting ARS deposits. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
ARS withdrawals remain operational.
Your funds are entirely safe.
We sincerely apologize for the inconvenience and will provide regular updates here as we make progress.
----------------
Actualmente estamos experimentando demoras de procesamiento que afectan a los depósitos en ARS. Nuestro equipo está...
Jun 2, 1:51 PM
Service degradation affecting deposits and withdrawals for MXN, ARS, and BRL.
Started: Jun 2, 9:48 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 2, 11:56 AM
investigating
We have identified an issue causing degradation or slowness in processing deposits and withdrawals for MXN, ARS, and BRL.
Our engineering team is currently investigating and working on a fix to restore full functionality as soon as possible.
We apologize for the inconvenience and will provide further updates shortly.
Rest assured, your funds will remain secure at all times.
If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
---------...
Jun 2, 9:48 AM
May 2026
Intermittences with our API Docs (docs.bitso.com) pages
Started: May 27, 2:59 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 27, 4:03 PM
investigating
We are currently experiencing intermittences with our API Docs (docs.bitso.com) pages. Our engineers are working on this.
We apologize for any inconvenience this may cause and thank you for your patience.
------------------------------------------------
Actualmente estamos experimentando intermitencias en nuestras páginas de API Docs (docs.bitso.com). Nuestros ingenieros ya están trabajando en esto.
Pedimos disculpas por cualquier inconveniente que esto pueda causar y agradecemos su pa...
May 27, 2:59 PM
Hedera Mainnet Issues
Started: May 20, 6:30 PM
investigating
Hedera Mainnet is currently experiencing issues. Due to this, HBAR deposits and withdrawals are temporarily disabled.
Rest assured that your funds remain secure at all times.
If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/
----------------------------------------------
La red principal de Hedera (Hedera Mainnet) está experimentando problemas en este momento. Debido a esto, los depósitos y retiros de HBAR están deshabilitados t...
May 20, 6:30 PM
Issues with Conversions
Started: May 8, 4:44 AM
investigating
We're currently experiencing intermittent issues with the conversions feature due to an outage with one of our providers. Some conversions may fail or take longer than usual to complete. Our team is actively working to restore full service.
We apologize for any inconvenience this may cause and appreciate your understanding.
For further assistance, please contact our Customer Support team at https://support.bitso.com/
May 8, 4:44 AM
April 2026
Delays on Litecoin (LTC) deposits
Started: Apr 28, 12:40 AM
monitoring
A fix has been implemented, and we are monitoring the results.
-----------
Se ha implementado una corrección y estamos monitoreando los resultados.
-----------
Uma correção foi implementada e estamos monitorando os resultados.
Apr 28, 6:29 PM
identified
We are currently performing essential maintenance on our Litecoin (LTC) infrastructure to resolve a synchronization delay. As a result, deposits are temporarily paused. Your funds remain safe. Standard service will resume as soon as the node data is verified.
----------------------
Actualmente estamos realizando tareas de mantenimiento esenciales en nuestra infraestructura de Litecoin (LTC) para solucionar un problema de sincronización. Por este motivo, los depósitos están temporalmente...
Apr 28, 12:40 AM
investigating
Following a recent Litecoin network event, we have temporarily increased the confirmations requirement for Litecoin (LTC) deposits. This means LTC deposits may take slightly longer than usual to be credited to your account.
Your funds remain fully secure. No action is required on your part.
We will update you when standard confirmation times are restored. Thank you for your patience.
---------------------------
Tras un reciente evento en la red de Litecoin, hemos aumentado temporalmente e...
Apr 25, 9:11 PM
MXN withdrawals temporarily disabled
Started: Apr 26, 6:39 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 1:36 PM
investigating
We are continuing to investigate this issue and will keep you posted.
We apologize for any inconvenience this may cause.
Apr 27, 10:37 AM
investigating
We are currently experiencing issues on MXN withdrawals. Due to this, MXN withdrawals are temporarily disabled.
Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.
We apologize for any inconvenience this may cause.
---------------------------------------------------
Actualmente estamos experimentando problemas con los retiros en MXN. Debido a esto, los retiros en MXN están desactivados temporalmente. Nuestro equipo de ingenier�...
Apr 26, 6:39 PM
Issues with Crypto withdrawals
Started: Apr 20, 5:39 PM
monitoring
Our provider has implemented a fix and we are no longer seeing any errors in our systems. Service has been fully restored, and withdrawals should now be processing normally.
We will continue to monitor the situation to ensure stability. Thank you for your patience.
--------------------
Nuestro proveedor ha implementado una solución y ya no detectamos errores en nuestros sistemas. El servicio se ha restablecido por completo y los retiros deberían procesarse con normalidad.
Continuaremos ...
Apr 20, 5:47 PM
investigating
We are currently investigating an issue with one of our crypto service providers.
Users may experience delays or failures when withdrawing crypto assets.
We currently expect deposits to remain unaffected, but we are monitoring this closely.
Our team is monitoring the provider's progress and will provide an update as soon as more information is available.
We appreciate your patience and understanding.
--------------------
Actualmente estamos investigando un problema con uno de nuestros p...
Apr 20, 5:39 PM
Issue with ARS transactions
Started: Apr 16, 11:05 AM
monitoring
ARS transactions are now flowing normally and we are monitoring.
Apr 16, 11:37 AM
investigating
We are having a degraded performance for ARS transactions . Our team is investigating the issue to get it fixed as soon as possible.
We apologize for the inconvenience and will provide further updates shortly.
If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
Apr 16, 11:05 AM
SPEI MXN transactions service degraded
Started: Apr 14, 12:24 AM
identified
We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.
We apologize for any inconvenience this may cause.
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Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingenierí...
Apr 14, 12:24 AM
Mobile app | Portfolio tab unavailable
Started: Apr 10, 12:47 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 10, 4:58 AM
identified
We have identified an issue with the mobile app that is currently causing the portfolio tab to appear as a blank screen for users on app versions older than 4.13. Our engineering team is actively working to resolve this.
We apologize for the inconvenience caused.
----------------------------------------
Hemos identificado un problema en la aplicación móvil que está causando que la pestaña de portafolio aparezca en blanco para los usuarios con versiones anteriores a la 4.13. Nuestro equi...
Apr 10, 12:47 AM
Service Disruption: Consumer Withdrawals Unavailable
Started: Apr 8, 8:06 PM
investigating
We are continuing to investigate the issue. As a precautionary measure, we are temporarily disabling MXN, PIX, ARS, and Lightning Network withdrawals.
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Continuamos investigando el problema. Como medida de precaución, estamos desactivando temporalmente los retiros de MXN, PIX, ARS y Lightning Network.
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Continuamos investigando o problema. Como medida de precaução, estamos desativando temporariamente os saques de M...
Apr 8, 8:40 PM
investigating
We are currently investigating an issue affecting the our withdrawal service. Users are experiencing failures when attempting to initiate withdrawals across all currencies and payment methods.
We apologize for the inconvenience and will provide another update as soon as we have more information or a timeline for recovery.
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Actualmente estamos investigando un problema que afecta a nuestro servicio de retiros. Los usuarios están experimentando fallas al ...
Apr 8, 8:06 PM
Delays with SPEI MXN transactions
Started: Apr 7, 4:06 AM
monitoring
SPEI transactions are flowing normally and we are monitoring.
Apr 7, 5:31 AM
investigating
We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.
We apologize for any inconvenience this may cause.
Apr 7, 4:06 AM
Delays with SPEI MXN transactions
Started: Apr 7, 12:44 AM
identified
We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.
We apologize for any inconvenience this may cause.
------------------------------------------
Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingenierí...
Apr 7, 12:44 AM
Degraded performance on USDC deposits via circle
Started: Apr 6, 8:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 7, 12:01 AM
identified
We are currently experiencing delays with USDC deposits specifically utilizing the USDC Transfer Protocol on the Circle network.
Transactions via this specific method are currently appearing as Pending. Please note that deposits via other networks are unaffected and operating normally.
Our engineering support is in direct contact with the third party provider to resolve this. We are monitoring the situation.
Apologies for the inconvenience.
Apr 6, 8:43 PM
Wallet conversion service error | April 6th, 2026.
Started: Apr 6, 4:26 PM
monitoring
We are pleased to inform you that the issue affecting our wallet conversion service has been fully resolved. All systems are now operating normally.
We appreciate your patience while our team worked on the fix. As a reminder, your funds remained secure throughout this process.
If you encounter any further issues or have questions, please reach out to our Customer Support team at https://support.bitso.com/.
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Nos complace informarte que el problema que afectaba...
Apr 6, 5:27 PM
monitoring
A fix has been implemented, and we are monitoring the results.
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Hemos implementado una solución; estamos monitoreando los resultados.
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Uma correção foi implementada e estamos monitorando os resultados.
Apr 6, 5:27 PM
investigating
We have identified an issue affecting our wallet conversion service. Our engineering team is currently investigating and working on a fix to restore full functionality as soon as possible.
We apologize for the inconvenience and will provide further updates shortly.
Rest assured, your funds will remain secure at all times.
If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
------------------------------
Hemos detectado un problema que af...
Apr 6, 4:26 PM
BRL (PIX) withdrawals service degradation
Started: Apr 1, 7:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
------------------
Foi implementada uma correção e estamos monitorando os resultados.
Apr 1, 8:09 PM
identified
We are experiencing a service degradation affecting BRL withdrawals, which may result in processing delays. Our engineering team is actively working to restore normal service levels.
We apologize for the inconvenience and appreciate your patience.
----------------------
Estamos enfrentando uma degradação no serviço de saques em BRL, o que pode resultar em atrasos no processamento. Nosso time de engenharia já está trabalhando para normalizar a operação.
Pedimos desculpas pelo inconvenie...
Apr 1, 7:36 PM
March 2026
MXN transactions service degraded
Started: Mar 31, 3:03 AM
monitoring
Transactions are flowing normally again and we are monitoring.
Mar 31, 5:03 AM
identified
We have detected an issue that is causing service degradation for MXN transactions, our engineering team is already working on this. An update will be shared once new information is available.
We apologize for the inconvenience.
-------------------------------
Hemos detectado degradación en el servicio de MXN, nuestro equipo de ingeniería se encuentra trabajando para resolver la situación lo antes posible. Estaremos informando a través de este medio.
Lamentamos el inconveniente.
Mar 31, 3:03 AM