Current answer
Bitso experienced a major incident: Intermittences in COP payment services. ServiceAlert observed recovery on Oct 23, 2026.
Looking for an update now? Check the current status, or follow Bitso for future changes.
Incident Lifecycle
Affected Components
Bank Transfer
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 23, 2026 at 2:06 PM UTC
Investigating
We are currently experiencing intermittences affecting our COP payment services across some of our banking partners.
Our team is actively working to restore the service.
Your funds remain secure. We will keep you updated as soon as we have more information.
We apologize for the inconvenience and thank you for your patience.
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Actualmente estamos experimentando intermitencias que afectan a nuestros servicios de pago en COP con algunos de nuestros socios bancarios.
Nuestro equipo está trabajando activamente para restablecer el servicio.
Sus fondos permanecen seguros. Le mantendremos informado tan pronto como tengamos más información.
Le pedimos disculpas por el inconveniente y le agradecemos su paciencia.
Our team is actively working to restore the service.
Your funds remain secure. We will keep you updated as soon as we have more information.
We apologize for the inconvenience and thank you for your patience.
-------------------------------------------
Actualmente estamos experimentando intermitencias que afectan a nuestros servicios de pago en COP con algunos de nuestros socios bancarios.
Nuestro equipo está trabajando activamente para restablecer el servicio.
Sus fondos permanecen seguros. Le mantendremos informado tan pronto como tengamos más información.
Le pedimos disculpas por el inconveniente y le agradecemos su paciencia.
Oct 23, 2026 at 1:17 PM UTC
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