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MXN Ramps down

Critical Impact Resolved Duration: 32m November 10, 2026
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Current answer

Bitso experienced a critical incident: MXN Ramps down. ServiceAlert observed recovery on Nov 10, 2026.

Official Bitso status page Current Bitso status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Bank Transfer (SPEI) Debit Card Transfer Mobile Phone Transfer

Incident Timeline

Monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Nov 10, 2026 at 12:42 AM UTC
Investigating
We've detected problems in the SPEI operations. We are working in resolving the problem as soon as possible.
Nov 10, 2026 at 12:32 AM UTC
Investigating
Hemos detectado problemas en las operaciones SPEI. Estamos trabajando en resolver esta intermitencia a la brevedad y notificarles por nuestros medios de comunicación.
Nov 10, 2026 at 12:27 AM UTC
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