Current answer
Bitso experienced a minor incident: Scheduled maintenance impacting Bre-B (Colombia). ServiceAlert observed recovery on Nov 12, 2026.
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Incident Lifecycle
Affected Components
Bank Transfer
Incident Timeline
Identified
We think the impact from the issue is over.
Nov 12, 2026 at 2:31 PM UTC
Identified
On November 11, 2026 starting at 22:00 COT (03:00 UTC on November 12), one of our third-party service providers will perform scheduled maintenance on its systems. It is expected to last about 2 hours, during which Bre-B operations will be temporarily unavailable on Bitso. Other payment methods, such as PSE and ACH, are not affected.
If you have any questions, please contact our support team at support.bitso.com.
If you have any questions, please contact our support team at support.bitso.com.
Nov 11, 2026 at 10:04 PM UTC
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