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40%of 50 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
45.8%
24
13
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Service Degradation Affecting Zoom for Google Workspace Add-On
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services.
Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
September 2026
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Customer with Polycom Devices Going Offline
We are currently investigating a service degradation with a subset of users with Polycom devices going offline.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Customer Using Polycom Devices Going Offline
The issue affecting customers using Polycom devices going offline has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users.
We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline.
We will continue to monitor the service closely and provide further updates as progress is made.
Thank you for your patience and understanding.
identified
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified.
We will keep you informed with timely updates as progress is made.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
investigating
We are currently investigating a service degradation with a subset of users with Polycom devices going offline.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcription Services.
The service degradation affecting Live Transcription services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting Live Transcription Services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Live Transcription Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
We are actively working with our carrier partner to resolve the issue.
We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcription Services.
The service degradation affecting Live Transcription services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting Live Transcription Services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
investigating
We are currently investigating a service degradation with Live Transcription Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Apple Login for Zoom Sign-in.
The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region
The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Phone Outbound Calls in China Region
The issue affecting Zoom Phone outbound calls has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Legacy Incident Archive
106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Service Degradation Affecting Multiple Services in US and Europe
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom AI Expert Assist in US Region.
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region.
We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region.
Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region
Source not attested
Last archived state: resolved
View archived record details
monitoring
On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region.
This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Healthcare Integration services in US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region.
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
We are actively working with our carrier partner to resolve the issue.
We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Streaming in Singapore Region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Live Streaming in Singapore Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Live Streaming in Singapore Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
