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40%of 50 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
45.8%
24
13
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Service Degradation Affecting Meeting Summaries Via Email.
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Website in UK region
The service degradation affecting Zoom Website in UK region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
investigating
We are currently investigating a service degradation affecting Zoom Website in UK region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion
A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved.
Please see the following KB article for details on the workaround.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users.
This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Clips affecting a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with Zoom Scheduler has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Scheduler for a subset of users.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Scheduler affecting a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation affecting calendar provisioning for new users has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
identified
We have identified the service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Slides Generation in US Region
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further developments.
identified
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with ZoomMate has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting ZoomMate services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with ZoomMate services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation with Zoom Rooms Management and Workspaces Management.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting Developer Documentation Website
The service degradation with Developer Documentation Website has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Legacy Incident Archive
106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Service Degradation Affecting Multiple Services in US and Europe
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom AI Expert Assist in US Region.
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region.
We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region.
Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region
Source not attested
Last archived state: resolved
View archived record details
monitoring
On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region.
This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Healthcare Integration services in US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region.
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
We are actively working with our carrier partner to resolve the issue.
We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Streaming in Singapore Region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Live Streaming in Singapore Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Live Streaming in Singapore Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
