Vapi Outage History
Daily provider-status observations and published incident history for Vapi.
Operational
Vapi is operational. Verified . Official provider source.
Looking for an update now? Check the current status, or follow Vapi for future changes.
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with issues |
|---|---|---|---|
| October 2026 | 76% | 25 | 6 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 51 Days)
Sep 26
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
November 2026
Degraded Service: Insights API and Boards Inaccessible
View incident details and source
Started:
Vapi Dashboard
resolved
Board and insights api functionality has been restored and operating as expected.
investigating
We’ve temporarily disabled creating, editing and running reporting insights while we roll out a fix. Your existing insights and their data are safe. Calls, assistants and the rest of the API are not affected.
We expect to restore full insights functionality tomorrow afternoon (PT) and will post an update when the functionality is available. Sorry for the disruption.
investigating
We have identified the cause of the issue and have developed a fix. We are testing that change before re-deploying and will provide an update shortly.
investigating
The /insights endpoints is currently experiencing an issue. This will impact any customer that use this endpoint to pull data through insights or use boards to visualize. Calls and structured outputs are not impacted. We are investigating the root cause.
October 2026
Dashboard is unavailable
View incident details and source
Started:
Vapi Dashboard
resolved
The issue is resolved and all services have returned to normal.
investigating
We've found the root cause and starting to see recovery. Daily API success rate is increasing and dashboard is loading. We will continue to monitor.
investigating
We have identified the impact is specific to API on Daily.
Call creation is a separate service which is not impacted.
investigating
Vapi dashboard is currently not loading. We are investigating the incident and affected services.
docs.vapi.ai is unavailable
View incident details and source
Started:
Vapi Docs
resolved
The issue has been resolved upstream and documentation is available once again, we'll continue monitoring to ensure stability.
investigating
Our documentation is unavailable due to an upstream outage, we're tracking status closely ([Fern](https://status.buildwithfern.com/) -> [Vercel](https://www.vercel-status.com/) -> [GitHub](https://www.githubstatus.com/)) and will notify once service is restored
Degraded performance: SIP BYO trunk creation
View incident details and source
Started:
Vapi SIP
resolved
BYO SIP registration has been re-enabled during scheduled maintenanc and we were able to successfully place outbound calls
investigating
Cause Identified: applying a vendor software update to re-enable the functionality. The patch will be deployed during the dedicated maintenance window 21:00–21:15 PT on October 8 (04:00–04:15 UTC on October 9).
investigating
We're continuing to investigate failures when creating BYO SIP trunks. Next update within 30 minutes, or sooner if the status changes.
investigating
We're seeing failures when creating BYO SIP trunks. Existing trunks and calls on them aren't affected. Our team is actively investigating and we'll post an update as soon as we have more information.
SIP Server downtime
View incident details and source
Started:
Vapi SIP
SIP Outbound
resolved
There will be reactive maintenance on SIP outbound dialing infrastructure, US region
Status: Scheduled
What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected.
When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7)
What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes.
Action needed: None
resolved
The root cause has been identified, and the issue has been resolved, with downtime experienced between 1:55 and ending at 2:07
investigating
Outbound SIP Server downtime from 1:55 to 2:07, impacting outbound calls and call transfers. Currently seeing recovery, and the team is monitoring closely.
outbound SIP calls are failing
View incident details and source
Started:
Vapi SIP
SIP Outbound
resolved
The issue has been resolved and calls are completing as expected.
investigating
We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.
investigating
Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.
September 2026
New Vapi Phone Number creation degraded
View incident details and source
Started:
Vapi Numbers Inbound
Vapi Numbers Outbound
resolved
New number provisioning has been restored as of 3:00 AM PT today. Creating Vapi phone numbers is working normally again. Thank you for your patience.
investigating
No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning.
Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.
investigating
We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.
investigating
The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.
investigating
We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.
Dashboard login is unavailable
View incident details and source
Started:
Vapi Auth
Vapi Dashboard
resolved
Our login provider has recovered and the Vapi dashboard is fully operational again.
investigating
Our dashboard login provider's service is degraded. Our API remains functional.
August 2026
Increased rate of call failures
View incident details and source
Started:
Vapi API
Vapi API [Weekly]
Vapi SIP
Vapi Dashboard
SIP Outbound
resolved
Incident Report available at https://drive.google.com/file/d/1ORxSZb8NYgVlmPoqnUEdTmlIua3NSl_k/view
resolved
The incident is resolved.
investigating
We are seeing recovery on all affected services and have moved to monitoring status.
investigating
Some customers are reporting concurrency limits issues. We are resetting all limits to zero for all subscriptions. This change will propagate over the next few minutes.
investigating
We have rolled out a mitigation measure and are seeing improvements in call success rate.
investigating
Calls are still failing to connect. Our team has a working hypothesis and we will post as soon as we can confirm the root cause. Next update will be in 30 min or earlier.
investigating
We are confirming that calls are not connecting in the US. Our team is still investigating. Next update in 30 min or sooner.
investigating
We're seeing an increased rate of call failures and the team is actively investigating
Documentation unavilable.
View incident details and source
Started:
Vapi Docs
resolved
Our documentation vendor has resolved their issue and Vapi documentation is now fully available.
investigating
Our documentation hosting provider is currently experiencing an issue which is impacting the availability of Vapi documentation and MCP server. In the meantime you may directly view our documentation repo here: https://github.com/VapiAI/docs
At this time there is no evidence of impact to the Vapi dashboard, API, or other services.