Vapi Outage History
Daily provider-status observations and published incident history for Vapi.
Degraded performance
Vapi is reporting degraded performance. Verified . Official provider source.
Looking for an update now? Check the current status, or follow Vapi for future changes.
Building verified history
5 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.
90-Day Trend
Daily Status (Last 5 Days)
Sep 26
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
September 2026
New Vapi Phone Number creation degraded
View incident details and source
Started:
Vapi Numbers Inbound
Vapi Numbers Outbound
investigating
No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning.
Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.
investigating
We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.
investigating
The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.
investigating
We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.
Dashboard login is unavailable
View incident details and source
Started:
Vapi Auth
Vapi Dashboard
resolved
Our login provider has recovered and the Vapi dashboard is fully operational again.
investigating
Our dashboard login provider's service is degraded. Our API remains functional.
August 2026
Increased rate of call failures
View incident details and source
Started:
Vapi API
Vapi API [Weekly]
Vapi SIP
Vapi Dashboard
SIP Outbound
resolved
Incident Report available at https://drive.google.com/file/d/1ORxSZb8NYgVlmPoqnUEdTmlIua3NSl_k/view
resolved
The incident is resolved.
investigating
We are seeing recovery on all affected services and have moved to monitoring status.
investigating
Some customers are reporting concurrency limits issues. We are resetting all limits to zero for all subscriptions. This change will propagate over the next few minutes.
investigating
We have rolled out a mitigation measure and are seeing improvements in call success rate.
investigating
Calls are still failing to connect. Our team has a working hypothesis and we will post as soon as we can confirm the root cause. Next update will be in 30 min or earlier.
investigating
We are confirming that calls are not connecting in the US. Our team is still investigating. Next update in 30 min or sooner.
investigating
We're seeing an increased rate of call failures and the team is actively investigating
Documentation unavilable.
View incident details and source
Started:
Vapi Docs
resolved
Our documentation vendor has resolved their issue and Vapi documentation is now fully available.
investigating
Our documentation hosting provider is currently experiencing an issue which is impacting the availability of Vapi documentation and MCP server. In the meantime you may directly view our documentation repo here: https://github.com/VapiAI/docs
At this time there is no evidence of impact to the Vapi dashboard, API, or other services.
API Degradation on Daily
View incident details and source
Started:
Vapi API
Vapi Dashboard
resolved
We have identified the root cause of this issue and implemented a fix. We've seen a full recovery across our systems and are continuing to monitor for any regressions.
investigating
We are currently seeing recovery, we are actively monitoring the issue and will provide updates within the next 20 minutes.
investigating
We are experiencing API Degradation on the daily channel. The team is actively investigating.
July 2026
Dashboard Access Degredation
View incident details and source
Started:
Vapi Auth
Vapi Dashboard
resolved
We have engaged our fallback authentication provider restoring access back to the Vapi Dashboard. We will continue to monitor but at this time, we are observing no further issues.
investigating
We observed an increase in Dashboard Access degradation due to an outage with our downstream authentication provider. We are investigating the root cause and actively monitoring.
API Degradation
View incident details and source
Started:
Vapi API
resolved
We have identified the root cause of this issue and successfully implemented a fix. We will continue to monitor but at this time are observing no further issue.
investigating
We observed an increase in API error rates between 12:30 and 1PM PT. Service recovered after 1PM PT. We are investigating the root cause and actively monitoring API health.
Errors updating Boards
View incident details and source
Started:
Vapi Dashboard
resolved
We performed critical maintenance on our analytics service, during which the Analytics charts and Insights (Boards) in the Vapi Dashboard were temporarily unavailable or returned errors. Voice calls, call handling, and all APIs operated normally throughout, with no impact to your account settings or call data. The affected features are now fully restored and we're actively monitoring. We apologize for the disruption.
investigating
We are deploying a fix into production. We will provide a final update once the fix is merged and the issue has been resolved.
investigating
We are continuing to deploy a fix for the degraded performance affecting Boards. We will provide our next update by 7:45 PM PT.
investigating
We have identified the root cause of the issue and are actively deploying a fix to restore normal performance to boards.
investigating
We are aware of an issue that is impacting the ability for users to create and in some cases view Boards or Insights within the dashboard. This issue is only impacting viewing analytical data and is not impacting live Assistants, Squads, Calls or Chats.
API degradation
View incident details and source
Started:
Vapi API
resolved
We observed an increase in API error rates between 11:00 and 11:04 am PT, affecting only the daily channel. Service levels recovered after 11:04 m PT.
We are investigating the root cause and actively monitoring API health.
investigating
We are aware of and are investigating degradation in API success rate in the daily channel.