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Vapi Outage History

Daily provider-status observations and published incident history for Vapi.

Operational

Vapi is operational. Verified . Official provider source.

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77.8% of 45 verified observed days had no reported provider issue

90-Day Trend

Sep 26Nov 15

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 76% 25 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 51 Days)

Sep 26 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
API Degradation on Daily
minor Provider-reported duration 39m

View incident details and source

Started:

Vapi API Vapi Dashboard
resolved
We have identified the root cause of this issue and implemented a fix. We've seen a full recovery across our systems and are continuing to monitor for any regressions.
investigating
We are currently seeing recovery, we are actively monitoring the issue and will provide updates within the next 20 minutes.
investigating
We are experiencing API Degradation on the daily channel. The team is actively investigating.
July 2026
Dashboard Access Degredation
minor Provider-reported duration 17m

View incident details and source

Started:

Vapi Auth Vapi Dashboard
resolved
We have engaged our fallback authentication provider restoring access back to the Vapi Dashboard. We will continue to monitor but at this time, we are observing no further issues.
investigating
We observed an increase in Dashboard Access degradation due to an outage with our downstream authentication provider. We are investigating the root cause and actively monitoring.
API Degradation
minor Provider-reported duration 37m

View incident details and source

Started:

Vapi API
resolved
We have identified the root cause of this issue and successfully implemented a fix. We will continue to monitor but at this time are observing no further issue.
investigating
We observed an increase in API error rates between 12:30 and 1PM PT. Service recovered after 1PM PT. We are investigating the root cause and actively monitoring API health.
Errors updating Boards
minor Provider-reported duration 6h 36m

View incident details and source

Started:

Vapi Dashboard
resolved
We performed critical maintenance on our analytics service, during which the Analytics charts and Insights (Boards) in the Vapi Dashboard were temporarily unavailable or returned errors. Voice calls, call handling, and all APIs operated normally throughout, with no impact to your account settings or call data. The affected features are now fully restored and we're actively monitoring. We apologize for the disruption.
investigating
We are deploying a fix into production. We will provide a final update once the fix is merged and the issue has been resolved.
investigating
We are continuing to deploy a fix for the degraded performance affecting Boards. We will provide our next update by 7:45 PM PT.
investigating
We have identified the root cause of the issue and are actively deploying a fix to restore normal performance to boards.
investigating
We are aware of an issue that is impacting the ability for users to create and in some cases view Boards or Insights within the dashboard. This issue is only impacting viewing analytical data and is not impacting live Assistants, Squads, Calls or Chats.
API degradation
minor Provider-reported duration 8m

View incident details and source

Started:

Vapi API
resolved
We observed an increase in API error rates between 11:00 and 11:04 am PT, affecting only the daily channel. Service levels recovered after 11:04 m PT. We are investigating the root cause and actively monitoring API health.
investigating
We are aware of and are investigating degradation in API success rate in the daily channel.
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