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outbound SIP calls are failing

Major Impact Resolved Duration: 21m October 2, 2026
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Current answer

Vapi experienced a major incident: outbound SIP calls are failing. Resolved on Oct 2, 2026.

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Incident Lifecycle

Investigating Investigating
Affected Components
Vapi SIP SIP Outbound

Incident Timeline

Resolved
The issue has been resolved and calls are completing as expected.
Oct 2, 2026 at 12:33 PM UTC
Investigating
We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.
Oct 2, 2026 at 12:23 PM UTC
Investigating
Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.
Oct 2, 2026 at 12:12 PM UTC
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