Current answer
Vapi experienced a minor incident: New Vapi Phone Number creation degraded. The provider currently marks this incident Investigating.
Looking for an update now? Check the current status, or follow Vapi for future changes.
Incident Lifecycle
Affected Components
Vapi Numbers Inbound
Vapi Numbers Outbound
Incident Timeline
Investigating
No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning.
Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.
Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.
Sep 29, 2026 at 10:18 PM UTC
Investigating
We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.
Sep 29, 2026 at 9:05 PM UTC
Investigating
The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.
Sep 29, 2026 at 6:55 PM UTC
Investigating
We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.
Sep 29, 2026 at 5:16 PM UTC
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