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Smartsheet Outage History

Uptime record, past incidents, and downtime history for Smartsheet.

Checking current status...
65.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 25 0
April 2026 86.7% 30 4
March 2026 19.4% 31 25
February 2026 60% 5 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Investigating Workspace panel not opening or closing unexpectedly
minor

Started: Apr 22, 4:45 PM

monitoring
We are observing stability being restored for Workspace panel not opening or closing unexpectedly. We are continuing to monitor it closely to confirm full service stability. We will provide frequent updates until we reach a resolved status.
Apr 22, 5:09 PM
identified
We have identified the issue responsible for the Workspace panel not opening or closing unexpectedly and are implementing a fix. We will provide frequent updates until we reach a monitoring status.
Apr 22, 5:01 PM
investigating
We are investigating reports of the Workspace panel not opening or closing unexpectedly. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Apr 22, 4:45 PM
Smartsheet's Resource Management Integration Loading Issues
minor

Started: Apr 17, 7:23 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 7:35 PM
investigating
We are currently experiencing intermittent loading issues with the Resource Management module within Smartsheet. Please note that the standalone site at rm.smartsheet.com is working normally and can be used as a workaround while we resolve the integration issues.
Apr 17, 7:23 PM
Failures during Form Submissions
major

Started: Apr 13, 4:33 PM

monitoring
The issue has been identified, Form submissions are operating normally now. Our team will continue to monitor the service and implement the necessary changes to prevent recurrence.
Apr 13, 6:31 PM
investigating
We are continuing to investigate this issue.
Apr 13, 5:52 PM
investigating
We are continuing to investigate this issue.
Apr 13, 5:06 PM
investigating
We are currently investigating an issue affecting Smartsheet Forms where a subset of users are experiencing failures when submitting forms.
Apr 13, 4:33 PM
March 2026
Proof Performance and Watermarks
minor

Started: Mar 31, 6:53 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 8:11 PM
identified
The issue has been identified and a fix is being implemented.
Mar 31, 7:35 PM
investigating
We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.
Mar 31, 6:53 PM
User & Group Management
major

Started: Mar 24, 3:16 PM

monitoring
We are observing stability being restored for the User & Group Management pages in Admin Center. A page refresh or clearing of cache from this page from your browser might be necessary for full resolution. We are continuing to monitor it closely to confirm full service stability.
Mar 24, 4:08 PM
identified
The issue has been identified and a fix is being implemented.
Mar 24, 4:07 PM
investigating
We are investigating blank results showing on User & Group Management pages in Admin Center. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Mar 24, 3:16 PM
February 2026
Brandfolder Monthly Reports Delayed
major

Started: Feb 27, 9:55 PM

monitoring
We have implemented the fix fully and we are monitoring for stability.
Mar 24, 3:02 PM
identified
We are finalizing the fix for this issue and will have an update shortly.
Mar 16, 7:05 PM
identified
A fix is being implemented. An update will be shared once completed.
Mar 12, 9:08 PM
identified
We are continuing to work on restoring full service.
Mar 9, 4:38 PM
identified
We are continuing to work on a fix for this issue.
Mar 3, 3:55 PM
identified
We have proactively paused the release of our February reports to ensure the highest level of data accuracy. Our team is currently resolving a synchronization issue, and we expect the corrected reports to be available shortly. We apologize for the inconvenience and appreciate your patience while we ensure your data is 100% correct.
Feb 27, 9:55 PM
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