Investigating blank page or error on Smartsheet Login
View the provider incident record →Current answer
Smartsheet experienced a major incident: Investigating blank page or error on Smartsheet Login. ServiceAlert observed recovery on Sep 22, 2026.
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Incident Lifecycle
Affected Components
Smartsheet Login
Incident Timeline
Monitoring
We are observing stability being restored for Smartsheet Login. We are continuing to monitor it closely to confirm full service stability. We will provide frequent updates until we reach a resolved status.
Sep 21, 2026 at 10:40 PM UTC
Investigating
We are investigating an issue where some customers encounter an intermittent blank page or the error "upstream request timeout" attempting to access the Smartsheet Login page at app.smartsheet.com. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Sep 21, 2026 at 10:21 PM UTC
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