New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

Shakepay Outage History

Uptime record, past incidents, and downtime history for Shakepay.

Checking current status...
78% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 74.1% 27 7
May 2026 77.4% 31 7
April 2026 80% 30 6
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Crypto Transactions delayed
minor

Started: Jun 7, 11:35 AM

monitoring
A fix has been implemented and we are monitoring the results. Data from one of our partners is pending in order to process delayed transactions.
Jun 7, 11:44 AM
identified
Around 6:30AM EDT one of our crypto partners started experiencing an issue with crypto transactions.
Jun 7, 11:35 AM
May 2026
Performance degraded: In-app Card screen
minor

Started: May 21, 3:36 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 21, 4:03 PM
identified
Customers can still use their card in their digital wallets. The Card screen in the Shakepay app is intermittently not fully loading.
May 21, 3:40 PM
investigating
We are currently investigating this issue.
May 21, 3:36 PM
e-Transfer Delayed
minor

Started: May 20, 2:33 PM

investigating
We are currently investigating this issue.
May 20, 2:33 PM
Bill Payments outage
minor

Started: May 17, 3:30 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 17, 5:34 PM
investigating
Shakepay is currently experiencing an outage affecting Bill Payment. Users may experience significant delays or be unable to send bill payments at this time. Our team is actively working to restore service as quickly as possible.
May 17, 3:30 PM
E-transfer outage
major

Started: May 10, 3:23 PM

investigating
We are continuing to investigate this issue.
May 10, 3:34 PM
investigating
Shakepay is currently experiencing an outage affecting Interac e-Transfers. Users may experience significant delays or be unable to send or receive e-Transfers at this time. Our team is actively working to restore service as quickly as possible.
May 10, 3:23 PM
April 2026
E-transfers cashout delayed
minor

Started: Apr 5, 4:16 PM

monitoring
A fix has been implemented - We're currently reprocessing the backlog of e-Transfers.
Apr 5, 11:45 PM
identified
Our service provider is still working on implementing a fix - Thank you for your patience
Apr 5, 10:05 PM
identified
Sending e-Transfers to third-party contact is still temporarily unavailable. Thank you for your patience while our service provider is working on a fix.
Apr 5, 7:25 PM
identified
The issue has been identified and a fix is being implemented - Only transfers to third-party recipients are currently affected.
Apr 5, 4:27 PM
investigating
We are continuing to investigate this issue.
Apr 5, 4:18 PM
investigating
Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.
Apr 5, 4:16 PM