Current answer
Shakepay experienced a minor incident: Card details temporarily unavailable. ServiceAlert observed recovery on Oct 26, 2026.
Looking for an update now? Check the current status, or follow Shakepay for future changes.
Incident Lifecycle
Affected Components
Website
Mobile apps
Incident Timeline
Monitoring
The issue has been identified and we're observing partial recovery from customers.
Thank you for your patience
Thank you for your patience
Oct 26, 2026 at 9:44 PM UTC
Investigating
An issue with a third-party provider is currently impacting the in-app card details.
We're working with them to fix this issue - Your card and transactions are not affected.
Thank you for your patience while we address the situation.
We're working with them to fix this issue - Your card and transactions are not affected.
Thank you for your patience while we address the situation.
Oct 26, 2026 at 9:24 PM UTC
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