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Interac Money Requests currently delayed

Minor Impact Resolved Duration: 35m October 5, 2026
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Current answer

Shakepay experienced a minor incident: Interac Money Requests currently delayed. ServiceAlert observed recovery on Oct 5, 2026.

Official Shakepay status page Current Shakepay status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Interac e-Transfer funding

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 5, 2026 at 7:37 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 5, 2026 at 7:24 PM UTC
Investigating
We are currently investigating this issue.
Oct 5, 2026 at 7:14 PM UTC
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