Current answer
Shakepay experienced a minor incident: Crypto deposits & withdrawals delayed. ServiceAlert observed recovery on Nov 4, 2026.
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Incident Lifecycle
Affected Components
Bitcoin funding
Bitcoin cashouts
Ethereum funding
Ethereum cashouts
Lightning Funding
Lightning Cashouts
Incident Timeline
Monitoring
The issue has been mitigated and the backlog of transactions is currently being processed.
Nov 4, 2026 at 4:56 PM UTC
Identified
An issue with a third-party provider is currently causing a delay in crypto deposits and withdrawals.
Thank you for your patience while we address the situation
Thank you for your patience while we address the situation
Nov 4, 2026 at 3:43 PM UTC
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