Current answer
Shakepay experienced a major incident: Service Outage. ServiceAlert observed recovery on Oct 6, 2026.
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Incident Lifecycle
Affected Components
Interac e-Transfer funding
Interac e-Transfer cashouts
Wire transfer funding
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 6, 2026 at 5:36 PM UTC
Investigating
We are experiencing degraded performance on e-transfers and wires
Oct 6, 2026 at 5:33 PM UTC
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