Sage Outage History

Daily provider-status observations and published incident history for Sage.

Unknown

Current status for Sage cannot be verified right now. Verified Nov 15, 2026 at 3:20 AM UTC. Official provider source.

Looking for an update now? Check the current status, or follow Sage for future changes.

90-Day Trend

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month	Issue-free days	Days Tracked	Days with issues
October 2026	0%	30	30
September 2026	0%	27	27

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today

Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026

Sage Intacct - Partial Outage

minor Observed active window 1h 36m

View incident details and source

Started: Oct 13, 2:28 PM UTC

Sage Intacct Sage Intacct

monitoring

We have resolved an issue that prevented some customers in Europe and South Africa from accessing the service. Affected customers may have received a 503 error when attempting to access the platform. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Oct 13, 2:54 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 13, 2:28 PM UTC

E-invoicing France - invoicing France

minor Observed active window 29h 27m

View incident details and source

Started: Oct 13, 10:37 AM UTC

AutoEntry E-invoicing France Generation Experts Connector Cloud (FR) Sage Active Sage Connect Sage for Accountants Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage Operations (SO) Sage X3 Cloud Sage X3 Hosted (FR)

monitoring

Le service fonctionne comme prévu. Notre priorité est d'éviter que la situation ne se reproduise et nous surveillons de près le service. ------------------------------------------ The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Oct 14, 11:08 AM UTC

identified

Nous avons identifié la cause du problème et travaillons actuellement à sa résolution. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour rétablir la situation. ------------------------------------------ We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

Oct 13, 3:15 PM UTC

investigating

Nous enquêtons sur un incident affectant l'envoi de documents de facturation électronique pour un sous-ensemble de clients. Certaines factures sortantes peuvent subir des retards ou ne pas être transmises avec succès. Toutes les autres fonctionnalités du produit fonctionnent comme prévu. Produits concernés : AutoEntry Sage 50 (FR) Sage 100 (FR) Generation Experts Connector Cloud (FR) Sage Active Sage Batigest Sage Connect Sage for Accountants Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage Operations (SO) Sage X3 Cloud Sage X3 Hosted (FR) ---------------------------------------- We are investigating an issue affecting the sending of e-invoicing documents for a subset of customers. Some outbound invoices may experience delays or may not complete successfully. All other product functionalities are performing as expected. The products affected are: AutoEntry Sage 50 (FR) Sage 100 (FR) Generation Experts Connector Cloud (FR) Sage Active Sage Batigest Sage Connect Sage for Accountants Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage Operations (SO) Sage X3 Cloud Sage X3 Hosted (FR)

Oct 13, 11:10 AM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 13, 10:37 AM UTC

Sage Intacct - Partial Outage

minor Observed active window 11h 43m

View incident details and source

Started: Oct 12, 7:41 PM UTC

Sage Intacct

investigating

We have identified an issue where customers in North America are intermittently unable to access the application. We are currently investigating.

Oct 12, 7:41 PM UTC

AutoEntry - Core

minor Observed active window 2h 22m

View incident details and source

Started: Oct 12, 1:12 PM UTC

AutoEntry AutoEntry AutoEntry AutoEntry AutoEntry

monitoring

We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service. The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service

Oct 12, 1:32 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 12, 1:12 PM UTC

Banking Service - Partial Outage

minor Observed active window 22h 53m

View incident details and source

Started: Oct 12, 8:41 AM UTC

Banking Service Sage Business Cloud Accounting ZA Sage Evolution SDK (ZA) Sage Intacct

identified

We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Oct 12, 3:19 PM UTC

identified

We identified an issue affecting customers in South Africa using Standard Bank, resulting in difficulties with transaction syncing, onboarding and re-authentication. Onboarding customers are presented with error message: “unfortunately something went wrong, please try again later". Connected customers are experiencing a delay in receiving transactions. Products/Service impacted include: SBC Accounting (ZA) Sage 50 (ZA) Sage Evolution Sage Intacct We are currently investigating.

Oct 12, 9:01 AM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 12, 8:41 AM UTC

FR-e-Reporting - Degraded Performance

minor Observed active window 1h 57m

View incident details and source

Started: Oct 10, 7:17 AM UTC

AutoEntry FR-e-Reporting Generation Experts Connector Cloud (FR) Sage 50 Sage Active Sage Connect Sage for Accountants Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage Operations (SO) Sage X3 Cloud Sage X3 Hosted (FR)

investigating

Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement. Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR) --------------------------------------------------------------- We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected. The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

Oct 10, 7:50 AM UTC

investigating

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes. ---------------------------------------------------------------------------- We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 10, 7:17 AM UTC

Sage Intacct - Major Outage

major Observed active window 1h 33m

View incident details and source

Started: Oct 9, 10:26 AM UTC

Sage Intacct Sage Intacct

identified

We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

Oct 9, 11:15 AM UTC

identified

We have identified an issue preventing customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance. We have identified the cause of the issue and we are working on a fix.

Oct 9, 10:45 AM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 9, 10:26 AM UTC

Download issues - Degraded performance

minor Observed active window 4h 3m

View incident details and source

Started: Oct 7, 12:02 PM UTC

My Sage Sage 50 Sage EDI EC (FR) Sage FRP 1000 (FR) Sage X3 Hosted (FR)

monitoring

Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près. ------------------------------------------------------------------------- The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Oct 7, 2:17 PM UTC

identified

Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit. Les produits et services potentiellement concernés incluent, sans s'y limiter : - My Sage - Sage 50 FR - Sage FRP 1000 - Sage 100 Paie - Partner Hub - Belgique/SI - Espace Partenaire pour Small - Expert-comptable (GE) - Sage 100 / EDI / Paie - Batigest (Gamme PE) - Sage X3 Nous procédons actuellement à des vérifications. --------------------------------------------------------------------------------- We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product. The products/services potentially affected include, but are not limited to: -My Sage -Sage 50 FR -Sage FRP 1000 -Sage 100 Payroll -Partner Hub -Belgique/SI -Espace Partenaire pour Small -Expert Comptable (GE) -Sage 100/ EDI / Paye -Batigest (Gamme PE) -Sage X3 We are currently investigating.

Oct 7, 12:02 PM UTC

Sage Expense Management - Degraded Performance

minor Observed active window 57m

View incident details and source

Started: Oct 5, 6:17 PM UTC

Sage Expense Management

investigating

We have identified an issue causing delays in notification delivery for some customers in the United States. All other product functionality is operating as expected. We are currently investigating the issue.

Oct 5, 6:26 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 5, 6:17 PM UTC

ERP Synchroniser - Major Outage

major Observed active window 24h 44m

View incident details and source

Started: Oct 5, 2:45 PM UTC

Sage 50 Sage 50 Sage Intacct Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage X3 Hosted (FR)

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. ----------------------------------------------------- Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.

Oct 5, 7:03 PM UTC

identified

The issue has been identified and a fix is being implemented. ----------------------------------- La cause du problème a été identifiée et un correctif est en cours d'implémentation.

Oct 5, 6:06 PM UTC

investigating

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating. Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR) ---------------------------------------- Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation. Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Oct 5, 2:45 PM UTC

Legacy Incident Archive

180 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026

Sage Business Cloud Accounting (UKI) - Partial Outage

minor Source not attested

May 6, 2026 10:42 AM UTC Last archived state: resolved

View archived record details

identified

We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

May 6, 2026 12:34 PM UTC

investigating

We have identified an issue preventing customers in the UK from accessing the iOS mobile version of SBC Accounting. Customers are presented with an EC02 error or asked to create an account when attempting to log into the IOS mobile app. We are currently investigating.

May 6, 2026 10:59 AM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 6, 2026 10:42 AM UTC

My Sage - Partial Outage

minor Source not attested

May 6, 2026 8:21 AM UTC Last archived state: resolved

View archived record details

investigating

Hemos identificado que los clientes en España no pueden acceder a my.sage.es. Al intentar iniciar sesión, se les muestra un mensaje de error "No Identificado". Actualmente estamos investigando. ----------------------------------- We have identified that customers in Spain are unable to access my.sage.es. When trying to log in they are presented with a "Not identified error message". We are currently investigating.

May 6, 2026 8:21 AM UTC

ISV Marketplace - Major Outage

major Source not attested

May 5, 2026 10:02 PM UTC Last archived state: resolved

View archived record details

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 5, 2026 10:41 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 5, 2026 10:02 PM UTC

Sage 200 Standard (UKI) - Degraded Performance

minor Source not attested

May 5, 2026 4:01 PM UTC Last archived state: resolved

View archived record details

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 6, 2026 8:44 PM UTC

monitoring

We have scheduled a maintenance for the product to apply further improvements on Wednesday 6th May for 30 minutes, between 21:00 BST and 21:30 BST. We apologise for any inconvenience this might cause.

May 6, 2026 12:14 PM UTC

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 5, 2026 8:27 PM UTC

identified

We are continuing to work on a fix for this issue.

May 5, 2026 4:40 PM UTC

identified

We have identified an issue where UKI customers are experiencing latency when using the product. We are currently working on a fix.

May 5, 2026 4:38 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 5, 2026 4:01 PM UTC

Banking Service - Partial Outage

minor Source not attested

May 4, 2026 6:36 PM UTC Last archived state: resolved

View archived record details

investigating

We are continuing to investigate the cause of the issue.

May 4, 2026 8:59 PM UTC

investigating

We have identified an issue where Canadian customers cannot import their banking transactions. We are currently investigating.

May 4, 2026 7:16 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 4, 2026 6:36 PM UTC

Sage DPW Cloud - Partial Outage

minor Source not attested

May 4, 2026 7:33 AM UTC Last archived state: resolved

View archived record details

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 4, 2026 9:32 AM UTC

investigating

We identified an issue where a small subset of customers in Austria are experiencing a prolonged loading time when navigating the service. Some are getting error messages and timeouts. We are currently investigating.

May 4, 2026 7:43 AM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 4, 2026 7:33 AM UTC

Sage Intacct - Partial Outage

minor Source not attested

May 3, 2026 5:14 PM UTC Last archived state: resolved

View archived record details

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 4, 2026 7:38 PM UTC

investigating

While we have been closely monitoring the service, the issue has reappeared. In addition to the previously reported impact, customers are now also experiencing errors when attempting to synchronise data from Intacct to Ramp via the Accounts Payable (AP) module, which is integrated with Ramp. As a result, affected customers may be unable to generate invoices through the Contracts module and complete data synchronisation workflows between Intacct and Ramp. Thank you for your understanding as we...

May 4, 2026 5:21 PM UTC

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 3, 2026 6:37 PM UTC

investigating

We have identified a global intermittent issue preventing customers from generating invoices via the Contracts module. Customers are being presented with an error message: "Trigger not activated. Verify the URL:...". All other product functionality are performing as expected. We are currently investigating.

May 3, 2026 5:44 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 3, 2026 5:14 PM UTC

Brightpearl - Partial Outage

minor Source not attested

May 1, 2026 3:06 PM UTC Last archived state: resolved

View archived record details

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 1, 2026 3:06 PM UTC

Brightpearl - Operational

minor Source not attested

May 1, 2026 2:42 PM UTC Last archived state: resolved

View archived record details

monitoring

The service continues to perform as expected. Avoiding a reoccurrence is our priority as we continue to closely monitor the service.

May 5, 2026 3:18 PM UTC

monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

May 1, 2026 4:06 PM UTC

identified

We have identified an issue in the US and UK where orders are not allocating through multiple services. We are currently working on a fix for the issue.

May 1, 2026 3:01 PM UTC

investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

May 1, 2026 2:42 PM UTC

April 2026

Sage Intacct - Operational

minor Source not attested

Apr 30, 2026 2:03 AM UTC Last archived state: resolved

View archived record details

monitoring

Earlier today we identified an issue preventing student users in the USA from importing files within the learning feature. All other product functionalities were performing as expected for all customers. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Apr 30, 2026 2:03 AM UTC

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