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Sage Intacct - Major Outage

Major Impact Resolved Duration: 1h 33m October 9, 2026
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Current answer

Sage experienced a major incident: Sage Intacct - Major Outage. ServiceAlert observed recovery on Oct 9, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating Identified Identified
Affected Components
Sage Intacct Sage Intacct

Incident Timeline

Identified
We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Oct 9, 2026 at 11:15 AM UTC
Identified
We have identified an issue preventing customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance.
We have identified the cause of the issue and we are working on a fix.
Oct 9, 2026 at 10:45 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 9, 2026 at 10:26 AM UTC
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