Current answer
Sage experienced a minor incident: FR-e-Reporting - Degraded Performance. ServiceAlert observed recovery on Oct 10, 2026.
Looking for an update now? Check the current status, or follow Sage for future changes.
Incident Lifecycle
Affected Components
AutoEntry
FR-e-Reporting
Generation Experts Connector Cloud (FR)
Sage 50
Sage Active
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
Incident Timeline
Investigating
Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.
Produits concernés :
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
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We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.
The products affected are:
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
Produits concernés :
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
---------------------------------------------------------------
We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.
The products affected are:
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
Oct 10, 2026 at 7:50 AM UTC
Investigating
Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.
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We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 10, 2026 at 7:17 AM UTC
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