Current answer
Sage experienced a minor incident: AutoEntry - Core. ServiceAlert observed recovery on Oct 12, 2026.
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Incident Lifecycle
Affected Components
AutoEntry
AutoEntry
AutoEntry
AutoEntry
AutoEntry
Incident Timeline
Monitoring
We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
Oct 12, 2026 at 1:32 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 2026 at 1:12 PM UTC
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