Pendo Outage History

Uptime record, past incidents, and downtime history for Pendo.

Checking current status...
96.9% uptime over 64 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Feb 6Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 100% 10 0
March 2026 93.5% 31 2
February 2026 100% 23 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 64 Days)

Feb 6 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

March 2026
Issues with Editing Existing Segments
minor

Started: Mar 18, 12:50 PM

identified
We have identified the cause of an issue in our US region where users are unable to edit existing segments. Any attempt to add a rule to a pre-existing segment will result in an error. Impact has been narrowed to US region only. We are currently working to roll out a fix. As a workaround, cloning and existing segment or creating new segments works as expected.
Mar 18, 1:02 PM
investigating
We are currently investigating an issue in our US region where users are unable to edit existing segments. Any attempt to add a rule to a pre-existing segment will result in an error. We are investigating if there are similar impacts to other regions currently. As a workaround, cloning and existing segment or creating new segments works as expected. Our team is working to identify the cause of this issue and we will share an update as soon as possible. We apologize for any inconvenience thi...
Mar 18, 12:50 PM
Send Update Shows No Recipients in Pendo Listen
minor

Started: Mar 12, 2:49 PM

identified
We are currently resolving a technical mismatch between our database and the user interface that is preventing some email information from appearing correctly. A fix is being tested now.
Mar 12, 3:28 PM
investigating
We are currently investigating an issue where no recipients are found when attempting to send an email update for feedback items or ideas in Pendo Listen. This includes items submitted within the last 30 days.
Mar 12, 2:49 PM
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