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Pendo

Pairing in Mobile is Not Functional

Major Impact Resolved Duration: 1h 50m October 1, 2026
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Current answer

Pendo experienced a major incident: Pairing in Mobile is Not Functional. ServiceAlert observed recovery on Oct 1, 2026.

Official Pendo status page Current Pendo status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Mobile Guides Mobile Guides Mobile Guides Mobile Guides Mobile Guides

Incident Timeline

Investigating
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
Oct 1, 2026 at 6:29 AM UTC
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