Current answer
Pendo experienced a minor incident: Intermittent sign out issue. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Pendo UI
Pendo UI
Pendo UI
Pendo UI
Pendo UI
Incident Timeline
Investigating
We are investigating reports of users being unexpectedly signed out of Pendo and prompted to log back in. This is affecting a subset of users in the US Environment and we are currently investigating other environments for similar behavior. Our team is actively working to determine the cause.
If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.
If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.
Sep 2, 2026 at 3:48 PM UTC
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